Summary
Overview
Work History
Education
Skills
Timeline
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Cristopher Carmona Bello

Cristopher Carmona Bello

Santo Domingo,01

Summary

Dynamic professional with a strong background in customer service and sales, committed to making meaningful contributions in both professional and personal environments. Fluent in Spanish and English, with excellent communication skills, and the ability to connect with colleagues and clients from diverse backgrounds. Dedicated to continuous learning in assigned areas, fostering team growth, and driving the overall success of the company.

Overview

8
8
years of professional experience

Work History

Technical Support Executive

Alorica DR
Santo Domingo
09.2023 - Current
  • Lead and manage a team of tech support agents, ensuring high-quality service and issue resolution.
  • Monitor performance metrics and deliver training to enhance team efficiency and customer satisfaction.

Server

JL Hospitality Rivers Edge Resort
Fairbanks, AK
05.2024 - 09.2024
  • Provided excellent customer service to ensure satisfaction.
  • Accurately recorded orders on cash register and point-of-sale system.

Bilingual Sales Supervisor

Teleperformance
Santo Domingo
02.2020 - 05.2023
  • Supervised a team of sales associates, driving sales goals and providing exceptional customer service.
  • Managed daily operations, including inventory, staff performance, and training on product knowledge.

Intern – Accounting Department 2017 - 2018

Banco Santa Cruz
Santo Domingo
09.2017 - 12.2017
  • Maintained accurate records of all activities performed throughout internship period.
  • Prepared reports summarizing project progress and results for management review.

Education

Bachelor of Business Administration -

O&M University
Santo Domingo, DR

Typing & Computing Course -

Colegio San Pio X - Infotep]
Santo Domingo, DR
09-2024

Microsoft Office 365 Course -

Colegio San Pio X - Infotep
Santo Domingo, DR
09-2023

Bachelor of Accounting -

O&M University
Santo Domingo, DR
09-2021

Skills

  • Team building
  • Financial analysis
  • Time management
  • Regulatory compliance
  • Bilingual (English and Spanish)
  • Customer service and conflict resolution
  • Proficiency in Microsoft Office and computer systems

Timeline

Server

JL Hospitality Rivers Edge Resort
05.2024 - 09.2024

Technical Support Executive

Alorica DR
09.2023 - Current

Bilingual Sales Supervisor

Teleperformance
02.2020 - 05.2023

Intern – Accounting Department 2017 - 2018

Banco Santa Cruz
09.2017 - 12.2017

Bachelor of Business Administration -

O&M University

Typing & Computing Course -

Colegio San Pio X - Infotep]

Microsoft Office 365 Course -

Colegio San Pio X - Infotep

Bachelor of Accounting -

O&M University

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Cristopher Carmona Bello