Cristopher Carmona Bello
Santo Domingo,01
Summary
Dynamic professional with a strong background in customer service and sales, committed to making meaningful contributions in both professional and personal environments. Fluent in Spanish and English, with excellent communication skills, and the ability to connect with colleagues and clients from diverse backgrounds. Dedicated to continuous learning in assigned areas, fostering team growth, and driving the overall success of the company.
Overview
8
8
years of professional experience
Work History
Technical Support Executive
Alorica DR
Santo Domingo
09.2023 - Current
- Lead and manage a team of tech support agents, ensuring high-quality service and issue resolution.
- Monitor performance metrics and deliver training to enhance team efficiency and customer satisfaction.
Server
JL Hospitality Rivers Edge Resort
Fairbanks, AK
05.2024 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
Bilingual Sales Supervisor
Teleperformance
Santo Domingo
02.2020 - 05.2023
- Supervised a team of sales associates, driving sales goals and providing exceptional customer service.
- Managed daily operations, including inventory, staff performance, and training on product knowledge.
Intern – Accounting Department 2017 - 2018
Banco Santa Cruz
Santo Domingo
09.2017 - 12.2017
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
Education
Bachelor of Business Administration -
O&M University
Santo Domingo, DRTyping & Computing Course -
Colegio San Pio X - Infotep]
Santo Domingo, DR09-2024
Microsoft Office 365 Course -
Colegio San Pio X - Infotep
Santo Domingo, DR09-2023
Bachelor of Accounting -
O&M University
Santo Domingo, DR09-2021
Skills
- Team building
- Financial analysis
- Time management
- Regulatory compliance
- Bilingual (English and Spanish)
- Customer service and conflict resolution
- Proficiency in Microsoft Office and computer systems
Timeline
Server
JL Hospitality Rivers Edge Resort
05.2024 - 09.2024
Technical Support Executive
Alorica DR
09.2023 - Current
Bilingual Sales Supervisor
Teleperformance
02.2020 - 05.2023
Intern – Accounting Department 2017 - 2018
Banco Santa Cruz
09.2017 - 12.2017
Bachelor of Business Administration -
O&M University
Typing & Computing Course -
Colegio San Pio X - Infotep]
Microsoft Office 365 Course -
Colegio San Pio X - Infotep
Bachelor of Accounting -
O&M University