Talented construction leader proficient in budget administration, project management and team leadership. Familiar with local building codes and industry standards, permitting processes and top subcontractors. Expert in residential and commercial construction.
Overview
17
17
years of professional experience
Work History
President/ Owner
CLD ROOFING LLC.
04.2009 - Current
Furthered brand awareness through online social media and word of mouth
Developed advertising campaigns and used results to communicate organizational value and generate promotional web content
Interviewed, supervised and motivated 55 staff members to achieve optimal productivity
Increased business profits 300% by streamlining processes and trimming unnecessary positions
Developed, maintained and operated company's web presence, developing original text and image content for company website and designing HTML and email promotions
Managed all aspects of business development division, including production, circulation, marketing, advertising and new product development
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies
Strengthened quality control and shrink operations by proactively managing and optimizing project management
Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email
Achieved top sales in company for two consecutive years, growing annual revenue by 300%
Orchestrated positive media coverage and stakeholder relations as public face of CLD ROOFING LLC
Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness
Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions
Maintained 100% client retention while negotiating and executing contractual and payment agreements with clients
Oversaw daily administrative operations, including public relations, prohect planning, payroll, and taxes
Initiated operational improvements using lean methodologies to drive efficiency and reduce costs
Maintained agile, responsible organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies
Developed innovative sales and marketing strategies to facilitate business expansion
Oversaw business-wide changes to modernize procedures and organization
Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development
Improved supply chain to reduce materials costs and optimize distribution
Achieved under-budget and on-time project management to adhere to project goals
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries
Concrete Mixer Driver
Lattimore Materials Company
08.2019 - 09.2019
Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times
Operated with safety and skill to avoid accidents and delays
Maintained telephone and radio contact with supervisor to receive delivery instructions
Contacted customers to report delayed delivery times, effectively reducing calls to support lines by 50%
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
Concrete Mixer Driver
Cow Town Ready Mix Company
07.2019 - 08.2019
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
Clearly communicated with dispatchers and Batch Man, giving updated information, including estimated times of arrival and latest road conditions
Inspected vehicle before and after every trip and conducted minor repairs, including replacing small missing or damaged hardware and lightbulbs
Operator Assistant
Halliburton Co
11.2017 - 07.2019
Tested water and condensate to check safety and compliance with regulations
Balanced power production, operating costs and safety concerns through continuous system regulation
Examined fracking pumps and staging equipment on daily basis and adjusted monitoring controls to maintain system integrity and peak operations during and after every stage
Building Materials Associate
Home Depot
04.2015 - 08.2016
Received incoming calls and messages and addressed or triaged phone requests
Collaborated with materials purchasing specialist to meet production requirements and quality standards
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Followed quality standards and procedures to minimize shipment errors and maximize customer satisfaction
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Worked with store management to resolve shrink problems, improve operations and provide exceptional customer service
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from damaged products, protecting company reputation and loyal client base
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
Researched competitive solutions and maintained competitive market comparisons and evaluations
Determined and recommended methods to address improvement opportunities
Provided observations, took measurements and performed tests at various stages according to quality control plan
Collaborated with human resourse department on operational support tasks to model importance of group goals
Worked with commercial customers to understand requirements and provide exceptional customer service
Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization
Offered pricing and feature recommendations to management and cross-functional teams
Supported marketing programs and campaigns with content and messaging to drive demand
Sorted product and provided expertise on non-conforming product requirements
Improved quality processes for increased efficiency and effectiveness
Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
Developed team communications and information for department & store meetings
Education
Architectural Design & Urban Development - Architectural Engineering
Collin College
Frisco, TX
08.2010
Architectural Engineering
Richland College
Dallas, TX
General Studies
Amarillo College
Amarillo, TX
Skills
Project management
Business development
Contract Management
Staff management
Financial administration
Strategic planning
Budgeting
Business planning
Financial management
Internet research
Data collection and analysis
Basic computer skills
Works well independently
Driving commercial vehicles
Strong team player
Effective at multi-tasking
Commercial site supervision
Strong written and verbal communication skills
Good judgment
Computer proficient
Dependable and reliable
Project management skills
Safety knowledge
Coupling and uncoupling
Current medical card
Forklift and HAZMAT certified
Commercial construction
Project foreman
Valid Texas driver's license
Machine servicing
Strong mechanical aptitude
Inventory control practices
Safety procedures knowledge
Strong initiative
Schematic diagram interpretation
Supervisory experience
Fiber optics experience
Proficiency at reading blueprints
Customer relationship building
Knowledge of manufacturing standards/regulations
Possesses a reliable vehicle
Strong mechanical skills
Engineering drawings/standards
Self-motivated
Good communication skills
Capable of heavy lifting
Industry safety equipment
Budget administration
Start to finish home construction
Employee performance reviews
Interior equipment installation
Extensive experience with air tools
Bilingual Spanish/English
Negotiation
Business Administration
Operations management
Business analysis
Consulting
Timeline
Concrete Mixer Driver
Lattimore Materials Company
08.2019 - 09.2019
Concrete Mixer Driver
Cow Town Ready Mix Company
07.2019 - 08.2019
Operator Assistant
Halliburton Co
11.2017 - 07.2019
Building Materials Associate
Home Depot
04.2015 - 08.2016
President/ Owner
CLD ROOFING LLC.
04.2009 - Current
Architectural Design & Urban Development - Architectural Engineering