Summary
Overview
Work History
Skills
Websites
References
Timeline
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Christine Jensen

Christine Jensen

Conroe,TX

Summary

Motivated and Multi- Faceted!

With background attending to customer needs to maintain strong relationships. Enthusiastic about promoting products and driving revenue growth. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Account Manager

Haz mat special services
Pasadena, TX
08.2023 - Current
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • Sourced new opportunities to introduce products and services to potential customers.
  • Collaborated with sales team to collectively drive growth and market share.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.

Outside Sales Representative

Titan Environmental USA
New Caney, TX
01.2023 - 07.2023
  • Demonstrated products to potential customers and answered questions to close sales.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Organized sale calls with customers and vendors.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Closed product sales to increase revenue and build client loyalty.
  • Maintained open communication with leadership to facilitate business development.
  • Collaborated with other departments to complete sales transactions.
  • Conducted customer needs analysis to deliver relevant products or services.
  • Attended trade shows and sales conferences to network and obtain new business relationships.
  • Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
  • Utilized upselling techniques to maximize revenue.
  • Performed comprehensive market research to expand sales.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Analyzed sales presentations to communicate product quality and market comparison.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches.
  • Developed growth plans by identifying key clients, key targets and priority service lines.
  • Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
  • Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
  • Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Set up new distribution partners and brought in substantial new channel sales.
  • Marketed and developed key accounts by favorably representing company at membership and community functions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Produced sales documents, finalized deals and filed records.
  • Greeted and assisted customers to foster positive experiences.

Small Business Owner

Remodeling
Odessa, TX
08.2015 - Current
  • Adapted business operations for changing demands based on knowledge of industry and market trends
  • Managed strong workforce with expert handling of hiring, training, and day-to-day management needs
  • Oversaw company finances with well-organized accounting system and strong financial controls for meeting budget targets
  • Handled all sales and marketing
  • Handled all bidding and invoicing for remodeling company
  • Personally started and completed all jobs.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Set pricing structures according to market analytics and emerging trends.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work.
  • Examined and inspected work progress, equipment and construction sites to verify safety and meet specifications.
  • Patched roofs, installed floors and repaired broken windows and walls.
  • Trained and mentored employees, offering assistance and insight into completing job tasks when needed.
  • Delivered proper materials and equipment to job site in preparation for project.
  • Added door jambs, replaced handrails and installed insulation.
  • Developed work schedules and delegated crew assignments, evaluating member performance.
  • Prepared and planned worksites to help jobs run smoothly.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.

Outside Sales Representative

Terra Marine
12.2021 - 04.2022
  • Organization Attention to detail Professionalism
  • Communication
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Organized sale calls with customers and vendors.
  • Maintained open communication with leadership to facilitate business development.
  • Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
  • Performed comprehensive market research to expand sales.

Coordinator

Rikman
  • Enhanced performance through collaboration with diverse teams.
  • Maintained records of customer needs and preferences.
  • Planned and managed operations to achieve objectives within budgets.
  • Organized teams and resources to optimize timely deliverables.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved customer complaints or answered customers' questions.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Computed balances, totals or commissions to support accounting team.
  • Sorted through Jobs and found missing Money.

Life

Insurance
  • Built strong and trusting rapport with clients and loved ones.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Calculated premiums and established payment methods.
  • Sold life insurance policies via telephone and assisted other agents with underwriting.
  • Contacted prospective customers to present information and explain available services.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Offered policy guidance and management to promote asset protection.
  • Exceeded company sales goals for new policies.
  • Provided death benefits by delivering policy proceeds and reassessing client needs.
  • Obtained underwriting approval by completing application for coverage.
  • Developed marketing strategies to compete with other individuals or companies selling insurance.
  • Created coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Developed appropriate quotes based on risk information.
  • Interviewed prospective clients to obtain data about financial resources and needs.
  • Met with division leaders and consultants to discuss strategies to increase sales.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.

Personal Assistant

Odessa, TX
10.2014 - 08.2016
  • Kept schedule current and accurate with regular updates to add business, family, and personal plans
  • Typed and prepared invoices
  • Oversaw and maintained databases and filing systems
  • Proofread all outgoing documents.

Foreman

A&H Home Repair
Odessa, TX
05.2015 - 07.2016
  • Monitored job site parts and equipment.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Checked project details to verify job site materials and equipment.
  • Viewed and checked job equipment to determine maintenance requirements.
  • Enforced worksite safety and adherence to OSHA protocols, providing timely resolution for identified hazards
  • Supervised crew and subcontractor performance and provided consistent feedback
  • Maintained high utilization rates for crew members and equipment through good job planning abilities
  • Drove efficiency and productivity through effective oversight of daily construction project operations
  • Supervised and motivated team of 3 workers completing efficient remodeling jobs
  • Managed site safety through improved training and inspection strategies
  • Coordinated work activities with other construction project activities
  • Helped workers complete tasks with hands-on assistance at job locations.

Warehouse Manager

Dish network
Odessa, TX
09.2015 - 03.2016
  • Directed warehouse functions, including order selection, packaging, loading, and product replenishment
  • Coordinated smooth distribution and allocation of inventory to meet distribution demands
  • Oversaw building security, opening and closing premises and working with security personnel to address identified concerns
  • Optimized warehouse space to efficiently organize inventory
  • Prevented shortages by monitoring inventory levels and submitting new orders
  • Monitored warehouse for safety hazards and applied OSHA guidelines to mitigate issues and safeguard staff
  • Managed daily operations for dish warehouse with 2 workers.

Receptionist

Mid-Cities Church
Midland, TX
06.2012 - 06.2014
  • Entered data into church systems, Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
  • Maintained well-organized physical and digital records for busy office
  • Maintained well-organized physical and digital records for busy church office
  • Delivered exceptional customer service by offering requested information and independently resolving issues
  • Monitored lobby access and completed opening and closing duties
  • Answered several calls per day using multi-line system and took messages or directed callers to correct personnel
  • Conveyed information to internal and external parties by drafting letters, memos, and emails
  • Communicated with personnel to route messages, coordinate internal appointments, or direct personnel to various departments
  • Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
  • Developed and maintained hardcopy and digital filing systems
  • Operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments
  • Updated Excel tracking spreadsheets with latest project, financial and customer information
  • Greeted persons entering establishment, determined nature and purpose of visit, and provided directions to specific destinations
  • Supported customers with prompt answers and personalized support for both callers and visitors.

Customer Service Representative

Albertsons
Odessa, TX
04.2011 - 03.2014
  • Implemented solutions for service issues and recorded customer interactions
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Maximized satisfaction by anticipating needs and consistently offering expert support
  • Identified causes of product malfunctions and credited affected customers
  • Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
  • Referred unresolved customer grievances to designated departments for further investigation.

Skills

  • Customer Service
  • Customer Service-Oriented
  • Business Development
  • Client Relationship Development
  • Records Management
  • Sales Associate of the Month Award
  • Superior Organizational Skills
  • Networking
  • Consultative Sales Approach
  • Opportunity Identification
  • Self-Sufficient
  • Lead Prospecting
  • Adept at Closing Sales
  • Resolution-Oriented
  • Client Account Management
  • Entrepreneurial Mindset
  • High Energy
  • Approachable
  • Lead Generation
  • Relationship Building
  • Accomplished in Relationship Selling
  • Strategic Negotiations
  • Documentation and Reporting
  • Client Needs Assessment
  • B2B Sales
  • Prospecting and Cultivating
  • Brand Awareness Development
  • Contract Negotiation
  • Phone and Email Etiquette
  • Relationship Cultivation
  • Friendly and Cheerful
  • Flexible Schedule
  • B2C Sales
  • Persuasive Negotiator
  • Sales Proposal Creation
  • Analytical Thinking
  • Sales Closing
  • Problem-Solving
  • Social Media Marketing
  • Market Planning
  • Proven Sales Track Record
  • Goal-Oriented
  • Motivated Team Player
  • Team Leadership
  • Sales and Marketing
  • Sales Strategies
  • Appointment Setting
  • Verbal and Written Communication

References

  • John Wood: 239-571-3745
  • Samantha Hubbard: 432-210-1855
  • Kristy Goehring: 713-829-6821
  • Malachi Bray: 213-604-5583
  • Derek Huffman: 832-986-6051
  • D. Coleman: 346-587-8621
  • Paul Cerda: 432-349-3438
  • Jury Valladerez: 432-755-4687
  • Jared Conde: 432-661-1708
  • Marrissa Jackson: 432-661-1896
  • Roger Oyoque: 432-208-1133
  • Raphael Goodwin: 832-253-3432
  • Nicholas Barrera: 979-541-9677
  • Derek Hight : 832-306-1457

Timeline

Account Manager

Haz mat special services
08.2023 - Current

Outside Sales Representative

Titan Environmental USA
01.2023 - 07.2023

Outside Sales Representative

Terra Marine
12.2021 - 04.2022

Warehouse Manager

Dish network
09.2015 - 03.2016

Small Business Owner

Remodeling
08.2015 - Current

Foreman

A&H Home Repair
05.2015 - 07.2016

Personal Assistant

10.2014 - 08.2016

Receptionist

Mid-Cities Church
06.2012 - 06.2014

Customer Service Representative

Albertsons
04.2011 - 03.2014

Coordinator

Rikman

Life

Insurance

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Christine Jensen