Chip Rogers

• Developed and implemented strategies to increase customer satisfaction and loyalty

Coached, mentored and trained team members in order to improve their job performance. Sold new accounts. Managed all accounts . Scheduled the work for all the crews.

• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Established processes to ensure efficient workflow throughout the organization.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed customer feedback data to develop action plans for improving services offered.

• Developed business plan and budget to maximize profitability.
• Managed daily operations of the business, including staff, sales, inventory, and labor
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.

• Managed daily operations of business, including hiring and training staff.