Rikelbi Martinez Garcia

• Develop and implement a comprehensive activity and entertainment program specifically designed for teenagers (ages 13–17) and children (ages 3–12).
• Organize and lead a diverse range of interactive, creative, educational, and sports-based activities, both indoors and outdoors.
• Coordinate closely with the Entertainment Manager and other departments to plan and execute special events, themed evenings, and sea-day programs.
• Supervise, motivate, and train entertainment staff assigned to youth and teen programs, ensuring consistency in service and engagement quality.
• Uphold all safety and company standards, maintaining a secure, positive, and inclusive environment for all young guests.
• Build strong relationships with children, teenagers, and families, encouraging participation and enhancing overall guest satisfaction.
• Monitor attendance and participation levels, gather feedback, and adapt programming to align with guest interests and cruise schedules.
• Maintain detailed and accurate reports on attendance, incidents, inventory, and equipment usage.
• Collaborate effectively with parents, guardians, and fellow crew members to ensure clear communication and smooth daily operations.
• Assist the Entertainment Manager and support ship-wide entertainment events and productions when required.

Responsible for developing, managing, and delivering a dynamic and engaging teenagers’ activity program onboard the cruise ship. Ensures a safe, inclusive, and fun environment for young guests by creating diverse entertainment experiences that promote creativity, learning, and social connection. Plays a key role in enhancing the overall guest satisfaction and family cruise experience.

• Developed and managed the children’s activity program, creating a diverse range of engaging, age-appropriate activities and entertainment designed to inspire creativity, learning, and fun in a safe and inclusive environment.

• Planned, developed, and delivered a comprehensive entertainment program for children (3–12) and teenagers (13–17), boosting participation and guest satisfaction.
• Supervised, trained, and motivated a team of entertainment staff, ensuring high-quality program delivery and a positive team environment.
• Maintained 100% compliance with safety regulations and company standards, creating a secure and inclusive environment.
• Coordinated with cross-functional departments (Food & Beverage, Guest Relations, Recreation) to execute family-oriented events, themed evenings, and seasonal programs.
• Monitored participation and collected feedback, implementing improvements to enhance program engagement and guest experience.
• Supported large-scale resort events alongside the Entertainment Manager, contributing to successful celebrations and promotional initiatives.
• Fostered a welcoming, engaging, and inclusive atmosphere for children, teens, and families, driving guest loyalty and repeat bookings.

• Plan, develop, and implement a diverse range of children’s activities and events.
• Supervise and train entertainment staff assigned to kids’ programs.
• Ensure all activities meet safety regulations and company guidelines.
• Coordinate with other departments (e.g., Food & Beverage, Guest Services) to support family-oriented events.
• Maintain an engaging, positive, and welcoming atmosphere for children and parents alike.
• Monitor participation, gather feedback, and continuously improve program quality.

• Development of children's animation program, arts and crafts, science, games and cooking.

• Plan, develop, and implement a diverse range of children’s activities and events.
• Supervise and train entertainment staff assigned to kids’ programs.
• Ensure all activities meet safety regulations and company guidelines.
• Coordinate with other departments (e.g., Food & Beverage, Guest Services) to support family-oriented events.
• Maintain an engaging, positive, and welcoming atmosphere for children and parents alike.
• Monitor participation, gather feedback, and continuously improve program quality.