Caroline Li
Centerville,VA
Summary
Food service professional with a proven track record in food preparation, restaurant service, and healthcare center massage therapy. Excel in delivering exceptional customer service and possess expert meal preparation skills. The unique blend of interpersonal abilities and stress management techniques significantly enhance client satisfaction and operational efficiency. Adept at balancing quality assurance with effective inventory coordination, ensuring top-notch service and compliance with food safety regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Massage Therapist
Surya Healthcare Center
Fairfax, VA
03.2024 - 09.2024
- Monitored patient progress during treatments to ensure desired results were achieved.
- Assisted in developing preventative maintenance programs for clients with chronic pain or injuries.
- Maintained detailed records of all treatments including patient notes and assessment forms.
Massage Therapist
EDENA'S THERAPUTIC MASSAGE
Sterling, VA
06.2023 - 02.2024
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Caregiver
Home Instead
Dayton, OH
10.2022 - 04.2023
- Assisted elderly clients with daily cleaning and preparing meals.
- Help the elder clients with activities of daily living, such as bathing, dressing, and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair-accessible vehicles.
Factory Warehouse Pick-up Clerk
Amazon
Riverside, CA
10.2021 - 09.2022
- Verified accuracy of items picked against packing list.
- Operated forklift to move, load, and unload materials from trucks or other vehicles.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Transported goods between different departments using material handling equipment.
- Reported any damages or discrepancies observed during operations to supervisor.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Provided suggestions and feedback on improving departmental processes and work environment.
Home Food Preparation and Sales
SALF EMPLORYER
Temecula, CA
05.2019 - 10.2021
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Measured ingredients required for specific food items being prepared.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Cooked a variety of foods according to customer orders or supervisors' instructions.
- Labeled containers with identifying information like date prepared and expiration dates.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Disposed of leftover food following health code guidelines.
Head Waitress
OUMI SUSHI
Murrieta, CA
10.2017 - 11.2018
- Ensured that all guests were greeted promptly and seated in a timely fashion.
- Monitored dining room for cleanliness, proper set-up and maintenance of tables.
- Maintained accurate records of reservations, seating times and special requests.
- Assigned tasks to wait staff and monitored their performance throughout the shift.
- Created daily specials menus and updated menu items as needed.
- Performed cashier duties such as taking payments and issuing change accurately.
- Enforced health standards, safety precautions and sanitation regulations in the dining area.
- Resolved customer complaints in a professional manner while upholding company policies.
- Addressed staffing issues such as scheduling conflicts or employee absences promptly.
- Tracked inventory levels on food items, beverages, utensils and supplies used by wait staff.
- Coordinated with kitchen staff to ensure smooth delivery of orders to customers' tables.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Provided exceptional service to high volume of daily customers.
Education
Certificate of Technical Studies - Computerized Accounting
Monterey Pass College
Walnut, CA06-1992
Some College (No Degree) - Music
East Los Angeles College
Monterey Park, CASkills
- Food Presentation Skills
- Food handling standards
- Meal Preparation Expertise
- Food Allergy Knowledge
- Interacting With Multicultural Groups
- Interpersonal Skills
- Adaptable Learner
- Quality Assurance Management
- Effective Inventory Coordination
- Knowledge of Food Safety Regulations
- Effective time management
- Customer Service
- Inventory Control
- Cleaning Expertise
- Food Allergy Knowledge
- Availability for Varying Shifts
- Fundamental Body Mechanics
- Interpretation of Body Language
- Stress management techniques
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Ps
I am a single mother. In the 17 years that I have been raising my daughter alone,I have done many different jobs to raise my child I like every jog and do my best because I like to learn new knowledge. I have learned a lot and made many friends in these different jobs. Although I have never worked in a school cafeteria, I really want to work in school restaurant and sincerely hope to get this good learning opportunity, Thank you.
Accomplishments
- Best New Salesperson Award - Umeken USA Inc.(Dec. 2009)
Certification
- Monterey Pass College Computerized Accounting Certification - Jun 1992
References
References available upon request.
Timeline
Medical Massage Therapist
Surya Healthcare Center
03.2024 - 09.2024
Massage Therapist
EDENA'S THERAPUTIC MASSAGE
06.2023 - 02.2024
Caregiver
Home Instead
10.2022 - 04.2023
Factory Warehouse Pick-up Clerk
Amazon
10.2021 - 09.2022
Home Food Preparation and Sales
SALF EMPLORYER
05.2019 - 10.2021
Head Waitress
OUMI SUSHI
10.2017 - 11.2018
Certificate of Technical Studies - Computerized Accounting
Monterey Pass College
Some College (No Degree) - Music
East Los Angeles College
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