Carlos Tejeda
12 Holborn St. # 2, Dorchester,
Summary
Skilled medical interpreter with more than one year of experience facilitating effective communication in diverse healthcare environments adept in consecutive interpretation. Ensuring accurate understanding of medical terminology. Passionate about enhancing patient experiences and bridging cultural gaps to foster trust and clarity in healthcare interactions.
Overview
19
19
years of professional experience
Work History
Interpreter
Whittier Street Health Center
07.2024 - 03.2025
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Verified understood medical information for patients by simplifying any jargon.
- Maintained message content, tone and emotion as closely as possible.
CITY MAIL CARRIER
USPS
01.2023 - 02.2024
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
- Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
INTERPRETER VOLUNTEER
Boston Health For The Homeless
01.2022 - 12.2022
- Collaborated with other volunteers to organize language learning programs
for local communities, expanding their global knowledge and skills. - Facilitated positive parent-teacher conferences by providing real-time
interpretations, fostering stronger relationships with non-English speaking families. - Enabled smooth business transactions between international partners
through proficient translation of documents and verbal communications. - Assisted medical professionals in understanding patient needs through
precise interpretation during appointments and procedures. - Enhanced communication by providing accurate interpretation services
between non-English speaking individuals and English speakers. - Contributed to a welcoming environment for newly arrived immigrants by
facilitating language assistance during orientation sessions.
UTILITY VAN DRIVER
Colman Electric
10.2016 - 08.2021
- Demonstrated adaptability when faced with last-minute route changes,
successfully navigating unfamiliar areas while maintaining a professional
and positive attitude. - Utilized maps, GPS, landmarks and traffic conditions to expertly navigate
to and from destinations efficiently. - Promoted safe driving habits within the team by consistently following
traffic laws and regulations.
Conducted inspections on vehicles prior to use at beginning of shift each
day. - Navigated through various routes efficiently, utilizing GPS technology for
optimal time management.
SOFTLINES MANAGER
The Sports Authority
03.2006 - 06.2016
- Managed store-wide promotions and markdowns, ensuring accurate
pricing adjustments while minimizing revenue loss. - Developed strong relationships with vendors, negotiating favorable terms
and conditions for optimal inventory levels and timely deliveries. - Collaborated with other department managers to establish cross-functional
initiatives that improved overall store performance. - Handled escalated customer complaints with diplomacy, ensuring swift
resolution and maintaining high levels of customer satisfaction.
Education
Certificate - Medical Interpreter
Language Connections, Online
05-2024
12 Credits - Psychology
University of Phoenix
Tempe, AZ09-2009
Certificate - Cable Tech
Mid Manhattan Adult Learning Center
New York, NY06-2006
Skills
- Reliability and punctuality
- Load Planning
- Adherence to Deadlines
- Handheld scanner operation
- Confidentiality Awareness
- Teamwork and Collaboration
- Attention to Detail
- Reliability
- Excellent Communication
Timeline
Interpreter
Whittier Street Health Center
07.2024 - 03.2025
CITY MAIL CARRIER
USPS
01.2023 - 02.2024
INTERPRETER VOLUNTEER
Boston Health For The Homeless
01.2022 - 12.2022
UTILITY VAN DRIVER
Colman Electric
10.2016 - 08.2021
SOFTLINES MANAGER
The Sports Authority
03.2006 - 06.2016
Certificate - Medical Interpreter
Language Connections, Online
12 Credits - Psychology
University of Phoenix
Certificate - Cable Tech
Mid Manhattan Adult Learning Center
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