Carlos Marmolejos
New York,USA
Summary
Operations manager with over a decade of experience in retail, airport services, and business management in New York. Skilled in optimizing workflows, managing teams, and ensuring smooth day-to-day operations. Strong leadership in payroll management, inventory control, and equipment maintenance. Bilingual in English and Spanish, with a proven ability to drive efficiency and improve business performance.
Overview
11
11
years of professional experience
Work History
President
Family-Owned Laundromat
New York, USA
01.2021 - 12.2023
- Managed all aspects of business operations, ensuring efficiency and profitability
- Oversaw payroll, employee scheduling, and performance management
- Maintained and repaired laundry equipment to ensure seamless service
- Managed inventory and supply orders to support business needs
- Implemented customer service strategies to enhance client satisfaction
Operations Manager
At Your Gate - LaGuardia Airport
New York, USA
01.2020 - 12.2021
- Supervised airport retail operations, ensuring smooth and efficient service
- Managed staff scheduling, training, and performance evaluation
- Coordinated supply chain logistics and ensured compliance with airport regulations
- Focused on customer service excellence and operational improvements
Operations Manager
Zara
New York, USA
01.2013 - 12.2019
- Led store operations, optimizing workflow and inventory management
- Supervised and trained staff, ensuring high standards of performance and service
- Managed logistics, product placement, and store presentation
- Developed strategies to improve efficiency and increase sales
Education
HIGH SCHOOL DIPLOMA -
Skills
- Operations & Business Management
- Team Leadership & Employee Training
- Payroll & Scheduling
- Inventory & Supply Chain Management
- Equipment Maintenance & Vendor Coordination
- Customer Service & Relationship Building
- Compliance & Safety Regulations
Languages
- English, Fluent
- Spanish, Fluent
Timeline
President
Family-Owned Laundromat
01.2021 - 12.2023
Operations Manager
At Your Gate - LaGuardia Airport
01.2020 - 12.2021
Operations Manager
Zara
01.2013 - 12.2019