Manager
VEOH Tapas Bar
06.2022 - Current
Hi, I’m
Carla Longueira
Virtual Assistant
Santo Domingo,01
Timeline
Sales Agent
Contact Center Solutions
06.2017 - 04.2019
South Lake High School
High School Diploma
09.2005 - 06.2008
Customer Care Executive
TurboTax
Work History
TurboTax
Customer Care Executive
Job overview
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
VEOH Tapas BarPunta Cana, Republica Dominica
Manager
06.2022 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Contact Center SolutionsSanto Domingo, Republica Dominica
Sales Agent
06.2017 - 04.2019
Job overview
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Overview
7
years of professional experience
3
years of post-secondary education
Education
South Lake High SchoolOrlando, FL
High School Diploma
09.2005 - 06.2008
Skills
Team Leadership
Complex Problem-Solving
Staff Training and Development
Staff Management
Operations Management
Staff Development
Sales Techniques
Business Administration
Marketing
Negotiation
Work Preference
Work Type
Contract WorkFull TimePart TimeWork Location
RemoteImportant To Me
Work from home optionAvailability
See my work availability
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Available
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morning
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evening
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