Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Carla Esther Benjamin

Carla Esther Benjamin

Accountant / Customer Support Analyst
La Romana

Summary

Experienced and skillful Customer Service Analyst & Accountant graduate providing high quality service to customers, working address and meet all needs, also capable of managing accounting registers. Excellent time management skills combined with a superior knowledge of the customer service industry and accounting. Proactive, hardworking dynamic, and ready to join the next team. Capable of bringing forth a positive work ethic and commitment to efficiency and integrity.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Warranty Management

First American Home Warranty/Synergies
La Romana
10.2015 - Current
  • Settled any customer disputes professionally for over 40 customers daily.
  • Highly experienced in professionally direct and effective communication.
  • Implemented a Warranty Management System that streamlined tracking and reporting processes while enhancing data accuracy

Timeshare Seller

Life Style Holidays Vacation Club
La Romana
2 2015 - 8 2015
  • Presenting different time share options to customers in order to help them get to their dream vacations come true
  • Used well- established selling techniques and procedures to market memberships on company's sites

Accounting assistant

Preveen comprehensive support
Santo Domingo
01.2020 - 08.2022
  • Ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
  • Analyzed financial discrepancies and provided solutions for accurate financial records.
  • Used accounting software to prepare weekly and monthly financial reports.

Education

Accounting Degree -

Universidad Dominicana O&M
La Romana
01.2013 - 05.2019

Courses

Skills

Ability to Work in a Team

Time Management

Microsoft Excel

Adaptability

Effective Time Management

Ability to Multitask

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Languages

English
Spanish
Italian

References

References available upon request

Timeline

Accounting assistant

Preveen comprehensive support
01.2020 - 08.2022

Warranty Management

First American Home Warranty/Synergies
10.2015 - Current

Accounting Degree -

Universidad Dominicana O&M
01.2013 - 05.2019

Timeshare Seller

Life Style Holidays Vacation Club
2 2015 - 8 2015

Courses

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Carla Esther BenjaminAccountant / Customer Support Analyst