Carla Esther Benjamin
Accountant / Customer Support Analyst
La Romana
Summary
Experienced and skillful Customer Service Analyst & Accountant graduate providing high quality service to customers, working address and meet all needs, also capable of managing accounting registers. Excellent time management skills combined with a superior knowledge of the customer service industry and accounting. Proactive, hardworking dynamic, and ready to join the next team. Capable of bringing forth a positive work ethic and commitment to efficiency and integrity.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Warranty Management
First American Home Warranty/Synergies
La Romana
10.2015 - Current
- Settled any customer disputes professionally for over 40 customers daily.
- Highly experienced in professionally direct and effective communication.
- Implemented a Warranty Management System that streamlined tracking and reporting processes while enhancing data accuracy
Timeshare Seller
Life Style Holidays Vacation Club
La Romana
2 2015 - 8 2015
- Presenting different time share options to customers in order to help them get to their dream vacations come true
- Used well- established selling techniques and procedures to market memberships on company's sites
Accounting assistant
Preveen comprehensive support
Santo Domingo
01.2020 - 08.2022
- Ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Used accounting software to prepare weekly and monthly financial reports.
Education
Accounting Degree -
Universidad Dominicana O&M
La Romana 01.2013 - 05.2019
Courses
Skills
Ability to Work in a Team
Time Management
Microsoft Excel
Adaptability
Effective Time Management
Ability to Multitask
Time Management
Microsoft Excel
Adaptability
Effective Time Management
Ability to Multitask
Languages
English
Spanish
Italian
References
References available upon request
Timeline
Accounting assistant
Preveen comprehensive support
01.2020 - 08.2022
Warranty Management
First American Home Warranty/Synergies
10.2015 - Current
Accounting Degree -
Universidad Dominicana O&M
01.2013 - 05.2019
Timeshare Seller
Life Style Holidays Vacation Club
2 2015 - 8 2015
Courses