Carene Dumersaint
Interpreter
Santo Domingo,01
Summary
Adept at bridging language barriers, excelled as a Medical Interpreter at Multilingual Interpreters and Translators, ensuring precise communication between healthcare professionals and non-English speaking patients, providing consecutive interpretation and adaptability significantly enhanced patient care and confidentiality compliance.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Medical Interpreter
Multilingual Interpreters and Translators
Remote, Remote
12.2023 - Current
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications. Interpreting approximately 300 minutes per day.
Bilingual CSR - Interprete
Data Vimenca
Santo Domingo, Santo Domingo
09.2017 - 11.2019
- Provided comprehensive product information, addressing customer concerns effectively in their preferred language.
- Streamlined communication for non-English speaking customers, offering assistance to send or receive money transfer.
- Interpreting from Haitian Creole to Spanish for client in department where there is no Creole speaking agent.
- Responded to customer requests for products, services, and company information. Managed approximately 45 incoming calls per day.
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries in both English and Spanish.
Education
Some College (No Degree) - Human Resources Assistant
ICD
Santo Domingo, Dominican Republic 06.2019 - 06.2020
Some College (No Degree) - CTeSP In Tourism
ITSC
Santo Domingo, Dominican Republic 01.2017 - 05.2018
Diploma In Executive Secretary
Infotep
Santo Domingo, Dominican Republic 06.2011 - 08.2011
High School Diploma -
Liceo Benito Juarez
Santo Domingo, Dominican Republic 06.2008 - 06.2012
Skills
Consecutive interpretation
Cultural insight
Procedure interpretation
Medical support
Professionalism
Speech Clarity
Adaptability
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Timeline
Medical Interpreter
Multilingual Interpreters and Translators
12.2023 - Current
Some College (No Degree) - Human Resources Assistant
ICD
06.2019 - 06.2020
Bilingual CSR - Interprete
Data Vimenca
09.2017 - 11.2019
Some College (No Degree) - CTeSP In Tourism
ITSC
01.2017 - 05.2018
Diploma In Executive Secretary
Infotep
06.2011 - 08.2011
High School Diploma -
Liceo Benito Juarez
06.2008 - 06.2012
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