Camilo Pache
Higuey,La Altagracia
Summary
A seasoned professional with a proven track record at Majestic Resorts, adept in client acquisition and exceeding sales goals through innovative marketing initiatives and effective negotiation tactics. Skilled in orchestrating international events and enhancing customer experiences, demonstrating exceptional public speaking and business networking abilities. Achieved significant client retention and sales growth, showcasing a commitment to operational excellence and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Sales Executive /Ecommerce (Onlline Travel Agency)
Majestic Resorts
Bavaro, La altagracia
01.2021 - Current
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Conducted research to determine ideal markets for products and services.
- Stayed up to date on travel industry, policies and restrictions.
- Implemented marketing strategies to attract new clients and retain existing ones.
Groups Manager Assistance
Majestic Resorts
Bavaro, La altagracia
11.2014 - 01.2021
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Prepared weekly reports for management on sales performance, progress, and goals.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Conference Services Manager
Paradisus Palma Real
Bavaro, La Altagracia
08.2013 - 07.2014
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Collaborated with vendors in order to secure competitive pricing for all conference related needs.
Guest Service Representative
Paradisus Palma Real
Bavaro, La altagracia
08.2011 - 07.2013
- Placed orders for and picked up flowers for guests.
- Arranged for translators and other special services for guests.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Provided guidance to new team members on how to perform tasks correctly.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Airport Customer Service Agent
Delta Airlines
Bavaro, La Altagracia
08.2005 - 07.2011
- Performed daily opening and closing procedures in accordance with company standards.
- Resolved conflicts between passengers using effective interpersonal skills.
- Coordinated with airlines regarding flight schedules and other travel-related issues.
- Created and maintained flight and events logs, aircrew flying records and records of incoming and outgoing flights.
- Ensured that all necessary paperwork was completed accurately prior to each flight departure.
Education
Carrier Liaison Program Training
U.S. Customs And Border Protection
Punta Cana 08-2010
Flight Dispatcher
Delta Airlines
Atlanta 09-2008
Ecotourism Diploma
Universidad Autónoma De Santo Domingo
Higuey 03-2006
English Literature
Centro De Estudios Formacion Y Orientacion
Higüey Skills
- Client acquisition
- Exceeds sales goals
- Business networking
- Marketing initiatives
- Operations
- Public speaking
- Customer segmentation
- Negotiation tactics
- Sales follow-up
- Customer needs assessments
- Trade show participation
- Sales presentations
- Problem investigations
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Sales Executive /Ecommerce (Onlline Travel Agency)
Majestic Resorts
01.2021 - Current
Groups Manager Assistance
Majestic Resorts
11.2014 - 01.2021
Conference Services Manager
Paradisus Palma Real
08.2013 - 07.2014
Guest Service Representative
Paradisus Palma Real
08.2011 - 07.2013
Airport Customer Service Agent
Delta Airlines
08.2005 - 07.2011
Carrier Liaison Program Training
U.S. Customs And Border Protection
Flight Dispatcher
Delta Airlines
Ecotourism Diploma
Universidad Autónoma De Santo Domingo
English Literature
Centro De Estudios Formacion Y Orientacion
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