Bryan Deister
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Lead Supervisor
Allied Universal Security Services
San Jose , CA
2022.09 - Current
- Trained new hires on company policies, procedures, and processes.
- Supervised, trained and guided team by coaching on daily activities.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Resolved customer complaints and inquiries promptly and professionally.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Supervisor
Inter-Con Security Services
Pasadena , CA
2020.10 - 2022.08
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Security Officer
Great America Security
Santa Clara , CA
2017.03 - 2020.12
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Documented security-related situations and submitted in-depth reports to superiors.
- Assisted with crowd control during large events held at the facility.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Searched individuals and baggage for weapons and other prohibited items.
- Performed first aid and CPR when necessary during emergency situations.
Driver
Fedex Ground
San Francisco , CA
2002.04 - 2017.02
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Checked vehicle after shift for damage.
Education
High School Diploma -
Santiam Chapel Christian Academy
Lyons, OR1985-06
Skills
- Policy Enforcement
- Training and Mentoring
Timeline
Lead Supervisor
Allied Universal Security Services
2022.09 - Current
Supervisor
Inter-Con Security Services
2020.10 - 2022.08
Security Officer
Great America Security
2017.03 - 2020.12
Driver
Fedex Ground
2002.04 - 2017.02
High School Diploma -
Santiam Chapel Christian Academy
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security