Brian King

Pre-Opening Activities

• Managed pre-opening budget and strategy.
• Completed critical path tasks and assigned responsibilities.

Hiring and Training

• Recruit, train, and mentor Sales, Marketing, and Communication staff.
• Conduct one-on-one meetings to address challenges and provide solutions.

Content Creation and Marketing

• Developed content from scratch, including web pages and presentations.
• Implemented digital marketing strategies (SEO, PPC, email marketing).
• Enhanced brand visibility through targeted campaigns and social media.

Sales and Client Relations

• Secured client contracts with persuasive presentations.
• Built long-term relationships with customers and the community.
• Prepared sales presentations showcasing product success.

Strategic Planning and Analysis

• Analyzed industry trends and competitor activities.
• Conducted market research for growth opportunities.
• Optimized product offerings and pricing strategies.
• Maintained strategic alliances with key partners and vendors.

Team Collaboration

• Facilitated regular communication between Sales and Marketing teams for seamless campaign collaboration.
• Collaborated cross-functionally with headquarters, regional, and national teams to ensure a consistent message and experience.
• Worked with various departments to optimize product offerings and increase profitability.

• Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
• Lead Cluster team to drive revenue to Marriott Managed Properties in Santo Domingo, Dominican Republic.(JW Marriott, Renaissance and Courtyard)
• Lead Reactive, Proactive, Reservations, Marketing and Social Media teams and drive revenue to Market Properties. Report to all different ownership and plan strategies to maximize volume on all segment.
• Have strong relationships with direct clients and intermediaries and Specific Luxury Corporate programs.
• Have wide understanding on Marketing strategies to promote and build awareness of properties.
• Develop tight connection with above property corporate teams to align strategies with new brand initiatives.
• Work fluently with Marriott Global Sales Offices to be present in all markets.

• Lead Reactive and Proactive teams to drive revenue and exceed goals.
• Operate design and execution of big events such as Punta Mita Gourmet & Golf, Punta Mita Beach Festival, Taste of Punta Mita.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Report to ownership and plan strategies to maximize volume on all segment.
• Have strong relationships with direct clients, intermediaries and Luxury consortia.
• Have wide understanding on Marketing strategies to promote and build awareness.
• Have tight connection with PR to align voice and message for customers to hear.

• Lead team and drive revenue to resort.
• Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
• Report to ownership and plan strategies to maximize volume on all segment.
• Cover Operation by Manager on Duty weekends and need periods.
• Developed strong relationships with clients and intermediaries.
• Have wide understanding on Marketing strategies to promote and build awareness of property.

• Developed deep knowledge of customer businesses and relationship to company objectives.
• Delivered sales presentations and pitches to clients, upper management and train sales associates.
• Develop corporate client portfolio and create strategy for Leisure segment and Tour & Travel.
• Participation in trade shows and corporate event to represent property.

• Operation and coordination of all group segment for both properties rooms and banquet coordination.
• Composed transmittals, memorandums and correspondence for management.
• Liaised with clients to discuss aspects services and used successful upselling and suggestive selling techniques.
• World wide congresses such as Cardio and sport events as Volley Ball world cup.
• Back to Back operation for cruise segment (more than 500 rooms at same time)

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Contributed to annual revenue goals by selling new services and developing new accounts.

• Coordinate Departmental staff schedules.
• Oversee Concierge Operation.
• Oversee Butler Service Operation.
• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
• Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
• Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
• Streamlined check-in process to decrease wait times and increase customer satisfaction.

• Delivered high level of service to clients to both maintain and extend relationships for future business opportunities and loyalty development.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Maximize sell and incremental revenue.
• Coordinate launch of online credit card platform.