Brenda Mena Ortiz Ovalles

This is the professional summary in English for a candidate with a background in Hospitality Management and relevant operational and sales experience:

Highly motivated and results-driven professional with a Bachelor's Degree in Hospitality and Tourism Management. Possessing a comprehensive understanding of business administration principles combined with essential hands-on operational experience.

Proven success in diverse, customer-facing roles, including Travel Sales where strong communication, negotiation, and revenue-generation skills were utilized. Gained valuable knowledge in facility upkeep, guest satisfaction standards, and operational efficiency as a Room Attendant. Solid foundation in financial control and customer service accuracy developed through experience as a Cashier.

Eager to leverage this unique blend of administrative acumen and practical operational knowledge to excel in a managerial or supervisory role, driving service excellence and profitability within the hotel and tourism sector.