Summary
Overview
Work History
Education
Skills
Timeline
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Bladimir Payano

Bladimir Payano

Results-Driven Sales & Collections Specialist
Santo Domingo

Summary

Dynamic and goal-oriented professional with a strong background in sales and collections. Proven ability to drive revenue growth, negotiate payment solutions, and maintain positive customer relationships. Skilled in meeting and exceeding sales targets and implementing effective collection strategies. Adept at handling high-volume accounts, resolving disputes, and ensuring compliance with industry regulations. Strong communication and problem-solving skills with a commitment to delivering exceptional results.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Results-Driven Sales Specialist

SmartEnergy
04.2023 - 05.2025
  • I am responsible for promoting and selling sustainable energy solutions, such as solar, wind, and other renewable electricity services, to residential and commercial clients.
  • Explain the environmental and financial benefits of switching to renewable energy.
  • Assess customer energy needs and recommend suitable renewable energy plans.
  • Identify and engage potential customers interested in renewable electricity solutions.
  • Built strong client relationships through consistent communication and effective problemsolving.

Collections Specialist

One Park Financial
09.2021 - 11.2022
  • I was responsible for managing overdue accounts for business clients, ensuring timely payments, and minimizing financial risk for the company.
  • Contact business clients to collect outstanding payments and negotiate repayment terms.
  • Track delinquent accounts, assess risk, and implement strategies to reduce past-due balances.
  • Optimized account prioritization by analyzing customer data, enabling more targeted and effective collection efforts.

Collections Specialist

Atlanticus
08.2019 - 09.2021
  • I was responsible for managing overdue credit card accounts, contacting customers to arrange payments, and minimizing financial losses for the company.
  • Offer and negotiate payment plans, settlements, and other financial solutions based on customer circumstances.
  • Contact customers via phone, email, or mail to discuss overdue credit card payments.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Supported company revenue growth by recovering outstanding debt through diligent monitoring and timely action on delinquent accounts.

Sales Specialist

ERC (Enhanced Resource Centers)
05.2017 - 08.2019
  • I was responsible for promoting and selling telecom products and services, such as mobile plans, internet packages and business communication systems.
  • Explain product features, network coverage, and service benefits in a way that is easy for customers to understand.
  • Assess customer needs and recommend the most suitable mobile, internet, or communication solutions.
  • Identify and engage potential customers, present telecom products, and close sales.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.

Education

No Degree - Mechanical Engineering

Universidad Autonoma De Santo Domingo (UASD)
Santo Domingo, Dominican Republic
05.2001 -

Certificate of Technical Studies - Microsoft Office

INFOTEP
Distrito Nacional, Dominican Republic
05.2001 -

High School Diploma -

CEM Cristina Billini Morales, Fe Y Alegria
Santo Domingo Norte, Dominican Republic
05.2001 -

Skills

Analytical problem-solving

Timeline

Results-Driven Sales Specialist

SmartEnergy
04.2023 - 05.2025

Collections Specialist

One Park Financial
09.2021 - 11.2022

Collections Specialist

Atlanticus
08.2019 - 09.2021

Sales Specialist

ERC (Enhanced Resource Centers)
05.2017 - 08.2019

No Degree - Mechanical Engineering

Universidad Autonoma De Santo Domingo (UASD)
05.2001 -

Certificate of Technical Studies - Microsoft Office

INFOTEP
05.2001 -

High School Diploma -

CEM Cristina Billini Morales, Fe Y Alegria
05.2001 -
Bladimir PayanoResults-Driven Sales & Collections Specialist