Ben Jordan Joseph
Maintland
Summary
Dynamic Haitian Creole and French interpreter with more than 3 years of experience. Expert in terminology management and effective communication, enhancing client support in high-pressure environments. Recognized for developing glossaries that improved interpretation accuracy and training new interpreters, ensuring professional ethics and client confidentiality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Haitian Creole Interpreter
Certified Languages International Inc.
02.2023 - 07.2025
- Facilitated communication between clients and service providers in high-pressure environments.
- Ensured accurate interpretation of medical terminology during patient consultations.
- Collaborated with multilingual teams to enhance service delivery efficiency.
- Developed glossaries of industry-specific terms to improve interpretation accuracy.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
French Interpreter
TransPerfect
04.2020 - 01.2023
- Facilitated accurate communication between French-speaking clients and staff in various settings.
- Translated documents and materials, ensuring cultural relevance and context accuracy.
- Collaborated with team members to streamline interpretation processes for improved efficiency.
- Assisted in training new interpreters on industry-specific terminology and best practices.
- Attended training programs to improve professional knowledge and interpretation skills.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Haitian Creole Interpreter
Doctor Without Borders
02.2012 - 04.2015
- Conducted quality assurance reviews of interpreted sessions for consistency and reliability.
- Adapted interpretation techniques based on varied client needs and cultural contexts.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Communicated with clients to understand interpreting needs and provide best service possible.
Education
Associate of Science - Computer And Information Sciences
UNASMOH
HAITI09-2015
Bachelor of Arts - Modern Languages
UEH
Haiti11-2014
Skills
- Fluent bilingualism
- Client support
- Professional ethics
- Client confidentiality
- Microsoft office
- Terminology management
- Problem-solving
- Active listening
- Teamwork
- Multitasking Abilities
- Reliability
- Effective communication
Certification
- 40 hours Medical Training
- CCHICertificate
Timeline
Haitian Creole Interpreter
Certified Languages International Inc.
02.2023 - 07.2025
French Interpreter
TransPerfect
04.2020 - 01.2023
Haitian Creole Interpreter
Doctor Without Borders
02.2012 - 04.2015
Associate of Science - Computer And Information Sciences
UNASMOH
Bachelor of Arts - Modern Languages
UEH
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