Benjamin Polanco Feliz
North Brunswick,New Jersey
Summary
Dynamic Auto Body Shop Manager with a proven track record at TYTPO SRL, excelling in collision repair and aluminum repair. Recognized for enhancing shop efficiency and fostering strong business relationships, while mentoring technicians. Expert in vehicle diagnostics and welding techniques, achieving timely project completions and increased revenue through expanded service offerings.
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
2026
2026
years of professional experience
Work History
Auto Body Shop Manager
TYTPO SRL
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
- Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
- Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
- Maintained an orderly workspace by enforcing cleanliness routines among staff members leading to improved workflow.
- Negotiated favorable contracts with suppliers, resulting in lower costs for parts and materials without sacrificing quality.
- Mentored junior technicians, providing guidance on best practices in auto body repair techniques.
- Developed strong relationships with insurance companies to facilitate seamless claims processing for customers.
- Expanded service offerings to include specialized repairs, attracting a wider range of clientele and increasing revenue streams.
- Reviewed technician performance on a regular basis, providing constructive feedback and recognition for exceptional work, leading to an increase in overall shop productivity.
- Reduced average repair time with thorough monitoring of workflow and technician performance.
- Maximized use of available space by reorganizing the shop layout for increased productivity.
Heavy Collision Repairer.
TYTPO SRL
- Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
- Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
- Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
Truck Painter
TYTPO SRL
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
Collision Repair Specialist
Penske Truck Leasing
08.2024 - 05.2025
- Handled complex structural repairs using specialized equipment and techniques, restoring vehicles to pre-accident condition.
- Mentored junior technicians to develop their skills and improve overall shop performance.
- Facilitated effective communication between team members by promoting a collaborative atmosphere focused on problem-solving and continuous improvement.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Installed interior and exterior trim, including moldings and emblems.
- Used welding and cutting tools to repair metal body parts.
- Applied sealants, caulks and rust preventatives to protect body and paint.
Education
Bussines Administration
Apec College
Ave Maximo Gomez , Santo Domingo ,Rep Dom.08.1992
Collision And Body Work - Body Work
INFOTEP
Ave JFKennedy Santo Domingo , Rep Dom.07.1989
Painter - Body Painter
INFOTEP
Ave JFKennedy Santo Domingo, Rep Dom.12.1988
Welder - Weld
INFOTEP
Ave JFKennedy Santo Domingo , Rep Dom06.1988
Mechanics - Diesel Mechanic
INFOTEP
Ave JFKennedy Santo Domingo , Rep Dom01.1988
Skills
- Aluminum repair
- Parts ordering
- Plastic repair
- Vehicle diagnostics
- Frame straightening
- Electrical systems
- Welding techniques
- Automotive painting
- Wheel alignment
- Cost control
- Glass replacement
- Auto body restoration
- Collision repair
- Fiberglass repair
- Shop maintenance
- Business relationships
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Timeline
Collision Repair Specialist
Penske Truck Leasing
08.2024 - 05.2025
Auto Body Shop Manager
TYTPO SRL
Heavy Collision Repairer.
TYTPO SRL
Truck Painter
TYTPO SRL
Bussines Administration
Apec College
Collision And Body Work - Body Work
INFOTEP
Painter - Body Painter
INFOTEP
Welder - Weld
INFOTEP
Mechanics - Diesel Mechanic
INFOTEP
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