Benadel Petit-homme

• Interpreting spoken communication between people who speak different languages.
• Providing accurate and clear interpretation of information in a timely manner.
• Ensuring that cultural nuances and context are accurately conveyed in the interpretation.
• Maintained strict confidentiality, adhering to HIPAA guidelines, while handling sensitive medical information during the interpretation process.
• Conducting research and preparation to understand terminology and subject matter for more technical interpretations.
• Interpret remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Conducting research and preparation to understand terminology and subject matter for more technical interpretations.

• Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
• Ensured clear communication by providing precise interpretation of doctors' instructions, diagnoses, and prescriptions to non-English speaking patients.
• Enhanced patient understanding by accurately interpreting medical terminology and complex concepts between medical professionals and patients.
• Adapted quickly to various settings within the hospital environment, from emergency rooms to outpatient clinics, providing consistent, high-quality language support regardless of location.
• Followed ethical codes to protect the confidentiality of patient medical information.

Respect and accommodate to what HIPAA (Health Insurance Portability and Accountability Act) requires.

• Presenting and demonstrating products and services to customers.
• Negotiating prices and terms of sales agreements.
• Saving customer from leaving (Retention).
• Upheld high standards of customer service by promoting and upselling new products and services.
• Increased sales by offering advice on purchases and promoting additional products.