Awilda Berihuete
Santiago De Los Caballeros
Summary
Proven Customer Services Representative at Jostens (SPI) and Data Entry Clerk at Telecom Networks, adept in enhancing customer satisfaction and data accuracy. Leveraged computer proficiency and critical thinking to streamline processes, achieving a significant improvement in data entry efficiency. Demonstrates exceptional attention to detail and problem-solving skills, ensuring high-quality outcomes in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Customer Services Representative
Jostens (SPI)
- Identified customer problems to facilitate quick resolutions and enhance experience.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Data Entry Clerk
Telecom Networks
07.2023 - 10.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Improved data accuracy by meticulously reviewing and updating customer information.
- Verified data by cross-checking with original documents.
- Supported team by completing data entry tasks as assigned.
- Updated databases with new information in a timely manner.
- Reviewed documents for accuracy before inputting information.
Education
High School Diploma -
Liceo Nocturno Cienfuegos
Santiago De Los Caballeros, Dominican RepublicSkills
Data Entry
Problem Resolution
Computer Proficiency
Critical Thinking
Accuracy and Attention to Detail
Fast Typing Speed
File Management
Data accuracy
Filing and data archiving
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Data Entry Clerk
Telecom Networks
07.2023 - 10.2024
Customer Services Representative
Jostens (SPI)
High School Diploma -
Liceo Nocturno Cienfuegos
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