ARYENIS TAVERAS
STONYPOINT,NY
Summary
High-energy professional with a solid foundation in HR and customer service. Skilled at quickly establishing and maintaining credibility within an organization. Experienced in both union and non-union environments. A strategic thinker with demonstrated leadership skills. Expertise includes strong recruiting practices and thorough knowledge of labor laws. Bilingual in Spanish and English.
Overview
17
17
years of professional experience
Work History
Associate Clinical Administrative Coordinator
Optum
11.2022 - Current
- Information about benefits should be provided to members and providers
- Provide members and providers with information about authorization
- Follow standard procedures to complete requests
- Request medical review via relevant computer system as needed
- Review and inform member/provider of status of a request
- Communicate with clinical team to ensure provider receives response when necessary
- Document call history information into relevant computer system
- Schedule appointments for members and alert facility staff
- Access claims data
- Review and analyze call history records
- Navigate between computer screens and platforms to conduct information searches
- Receive calls and inquiries about case progress
- Use computerized automated job help tools
- Select the best resource to handle medical needs.
Cleaning Supervisor
Jawonio
03.2022 - 11.2022
- Organize and prioritize workflow at the job site
- Communicate job site needs
- Complete documentation required
- Supervise cleaners work
- Perform supervisory and leadership functions
- Communicate with vocational rehabilitation staff
- Ensure safety procedures are followed
- Transport cleaning company employees and equipment
- Maintain safe, orderly work area
- Perform other duties as required.
Environmental Services Supervisor
Bergen New Bridge Medical Center
03.2019 - 07.2021
- Participated in staff selection process
- Scheduled days off, holidays, and vacations
- Assigned personnel to work areas or project duties
- Planned and coordinated project work
- Ensured staff receives proper orientation and training
- Reviewed duty lists
- Ensured supply control guidelines are followed
- Approached facility quality assurance concerns proactively
- Attended departmental staff meetings
- Disciplined environmental specialists when necessary
- Monitored attendance
- Kept records and maintained documentation
- Monitored service binders
- Used UltiPro for performance evaluations and Kronos for payroll
- Audited subordinate work and existing records
- Completed audits for all rooms in nursing home.
Human Resource Manager
Unitex
12.2015 - 12.2018
- Oversee HR administration for over 200 employees
- Prepared payroll via weekly processing
- Interacted with employees and department heads on payroll matters
- Assisted with recruiting and interview process
- Maintained effective filing system
- Screened employees for background checks and I-9 documentation
- Posted positions on internal and external sites
- Assisted management in disciplinary matters
- Attended hearings
- Monitored and maintained OSHA and safety records
- Responsible for training and development of employees
- Handled employee terminations, grievances, and other difficult situations
- Developed and oversaw employee reward and recognition schemes
- Maintained contact list for all personnel
- Analyzed and evaluated human resources issues
- Prepared and maintained new member or group enrollments
- Reconciled reports.
Office Manager/Executive Assistant
Crothall Healthcare
11.2009 - 12.2015
- Oversee daily housekeeping office operations
- Prepared and distributed payroll
- Oversaw inventory and purchases
- Managed administrative functions
- Maximized office productivity
- Reviewed records for accuracy
- Responsible for training and development of employees
- Checked and verified routine billing
- Maintained schedules and filing system
- Ensured safety methods and practices
- Screened employees for background checks and I-9 documentation
- Provided quality customer service
- Prepared and maintained new member or group enrollments
- Reconciled reports.
Office Manager/Executive Assistant
Aramark
02.2008 - 11.2009
- Created data in the form of letters, memorandums, proposals, and reports
- Planned, organized, assigned, and reviewed work orders
- Oversaw office projects and operations
- Handled associates' complaints, grievances, questions, and concerns
- Planned and monitored daily staffing schedules
- Maintained and updated departmental policies and procedure manual
- Managed staff schedules
- Administered employee disciplinary action
- Screened and routed telephone calls
- Monitored and controlled inventory
- Provided quality customer service
- Prepared and maintained new member or group enrollments
- Issued disciplinary issues.
Education
MASTERS DEGREE - HUMAN RESOURCE MANAGEMENT
CAPELLA UNIVERSITY
01.2024
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION/MANAGEMENT
BERKELEY COLLEGE
08.2022
ASSOCIATE DEGREE - BUSINESS ADMINISTRATION/MANAGEMENT
THE COLLEGE OF WESTCHESTER
06.2005
Skills
- COMPENSATION & BENEFITS ADMINISTRATION
- PAYROLL PROCESSING
- TEAM BUILDING
- TIME MANAGEMENT
- HUMAN RESOURCE INFORMATION SYSTEMS
- STRATEGIC MANAGEMENT
- HUMAN RESOURCE MANAGEMENT
- LONG/SHORT TERM DISABILITY
- CUSTOMER ENGAGEMENT
- EMPLOYEE ENGAGEMENT/EMPLOYEE RELATIONS
- POLICY IMPLEMENTATION/EXECUTIVE SUPPORT
- OSHA/FMLA KNOWLEDGE
- STAFFING/RECRUITMENT
- STRATEGIC PLANNING
- UNION AND NON-UNION ENVIRONMENTS
- ULTIPRO/KRONOS/ADP
Timeline
Associate Clinical Administrative Coordinator
Optum
11.2022 - Current
Cleaning Supervisor
Jawonio
03.2022 - 11.2022
Environmental Services Supervisor
Bergen New Bridge Medical Center
03.2019 - 07.2021
Human Resource Manager
Unitex
12.2015 - 12.2018
Office Manager/Executive Assistant
Crothall Healthcare
11.2009 - 12.2015
Office Manager/Executive Assistant
Aramark
02.2008 - 11.2009
MASTERS DEGREE - HUMAN RESOURCE MANAGEMENT
CAPELLA UNIVERSITY
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION/MANAGEMENT
BERKELEY COLLEGE
ASSOCIATE DEGREE - BUSINESS ADMINISTRATION/MANAGEMENT
THE COLLEGE OF WESTCHESTER
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