Arlyn De La Nuez
Santiago
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Servair
07.2021 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Medicine (Pre-Medicine)
Universidad Autonoma De Santo Domingo
Skills
- Microsoft PowerPoint
- Order Fulfillment
- Freight Operations
- Staff Training
- Customer Service
- Calm and Professional Under Pressure
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Customer Service Representative
Servair
07.2021 - 01.2023
Bachelor of Science - Medicine (Pre-Medicine)
Universidad Autonoma De Santo Domingo
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