Arisleidy Mata Guzman
Santo Domingo, Dominican Republic
Summary
As a seasoned project leader with over 4 years of experience, I bring a robust background in overseeing and guiding projects to successful fruition. My proficiency extends to Agile methodologies, enabling me to adeptly manage teams, streamline workflows, and adapt to changing project dynamics. I excel in fostering collaboration, ensuring clear communication, and maintaining a focus on delivering high-quality results within specified timeframes. With a proven track record, I am dedicated to utilizing my Agile expertise to drive innovation and consistently meet project goals.
Overview
5
5
years of professional experience
Work History
Project Lead Development
Banco Popular Dominicano
12.2022 - Current
- Extensive experience as a Salesforce administrator with a strong understanding of configuring and optimizing the platform to drive efficiency and outcomes. Expertise in microservices implementation and project management using tools like Jira and Confluence, ensuring effective collaboration and accurate tracking. Proficiency in system integration through APIs, including experience with Oracle, is required to ensure smooth processes and access to relevant data. Additionally, they are skilled in using Power BI to generate meaningful insights and support informed decision-making.
Project Leader
Servicios Digitales Popular
08.2019 - 11.2022
- Experience in managing Pinpad Mx-915 devices through a REST interface (Webservices) to facilitate message exchange with billing systems (POS) of various clients Proficiency in implementing and configuring communication between devices and billing systems, enabling an efficient and accurate flow of information, Deep understanding of the involved technologies and the ability to ensure data integrity at all stages of the process. Demonstrated experience in troubleshooting and optimizing interoperability between devices and billing systems to meet each client's specific requirements.
Help Desk Technician
Compañia Dominicana de Teléfonos (CLARO)
03.2018 - 04.2019
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Walked individuals through basic troubleshooting tasks.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Education
Bachelor's Degree in Software Engineering - Software Engineering
Universidad APEC (UNAPEC)
Santo Domingo09.2022
Associate Degree in Software Development - Software Development
Instituto Tecnológico De Las Americas(ITLA)
Santo Domingo08.2019
Skills
- Agile methodologies
- Project Drawings
- Jira
- Confluence
- BPM
- CRM
- Microservices
- SQL/Oracle
- POS Integration
- Rest (Webs services)
- API's
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Project Lead Development
Banco Popular Dominicano
12.2022 - Current
Project Leader
Servicios Digitales Popular
08.2019 - 11.2022
Help Desk Technician
Compañia Dominicana de Teléfonos (CLARO)
03.2018 - 04.2019
Bachelor's Degree in Software Engineering - Software Engineering
Universidad APEC (UNAPEC)
Associate Degree in Software Development - Software Development
Instituto Tecnológico De Las Americas(ITLA)
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