Ariel Markel
bachelor's degree in Computer Science
Buenos Aires
Summary
Software engineer with over 20 years of experience across several corporations. Developed extensive expertise in software development – both enterprise and web – as well as in analysis, software engineering, and team leadership as a customer success lead.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Customer Success Lead
Wso2
Remote
06.2021 - Current
- Organised operational reviews to assess customer experiences and satisfaction.
- Managed over 3 or 4 calls per day to resolve or guide clients on company's products.
Sr Java engineer
Medife
Buenos Aires
06.2019 - 06.2021
- Developed and unit tested microservices to maximise quality.
- Wrote clean, clear and well-tested code for various projects.
- Increased team productivity by mentoring junior engineers and providing technical guidance on complex projects
- Created detailed documentation for system designs, enabling smooth knowledge transfer within team as well as external collaborators
Sr Java engineer
Notary Association City of Buenos Aires
Buenos Aires
06.2017 - 06.2019
- Used JAVA programming language to write tests and provide test automation.
- Streamlined application development processes by implementing Agile methodologies and continuous integration tools
- Automated deployment processes using DevOps tools, speeding up release cycles and minimizing human error
Education
Bachelor of computer Science - Computer science
Palermo Uni
Buenos Aires 03.2002 - 12.2009
Skills
Problem Management
Leading team, soft skills for communicating with people Attention to detail, problem-solving
Coordination Skills
Technical Support
Query Resolution & Troubleshooting
Teamwork and Collaboration
Customer Service
Flexible and Adaptable
Dependable and Responsible
Timeline
Customer Success Lead
Wso2
06.2021 - Current
Sr Java engineer
Medife
06.2019 - 06.2021
Sr Java engineer
Notary Association City of Buenos Aires
06.2017 - 06.2019
Bachelor of computer Science - Computer science
Palermo Uni
03.2002 - 12.2009