Aricel Cruz
Santiago
Summary
Proven leader in operational efficiency and team development, with a notable stint at Jostens. Excelled in enhancing order processing accuracy and implementing workforce optimization strategies. Skilled in data entry and fostering teamwork, I significantly improved project delivery times by 30%. Renowned for industry awareness and a knack for exceeding corporate goals through innovative solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Order Entry Supervisor
Jostens
Santiago
05.2022 - Current
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and selected employees to fill vacant roles.
- Placed orders onto conveyor belts to move to next department for further processing.
- Supervised day-to-day order entry activities and ensured accuracy of customer orders.
- Assisted in training new employees on order entry processes and systems used in the organization.
- Implemented effective strategies for reducing errors during the order entry process.
- Developed policies, procedures and guidelines for order entry team members.
- Evaluated current processes for identifying opportunities for improvement in efficiency or cost savings.
Workforce Real Time Analyst
Data Vimenca
Santiago
04.2015 - 05.2021
- Handled all schedule-related requests, including PTO, shift swaps and overtime.
- Collaborated with senior and department leaders to develop and implement workforce plans.
- Developed reports on employee productivity, overtime utilization, and attendance trends.
- Created detailed forecasts of future labor needs based on historical trends and market conditions.
- Coordinated resources across multiple teams to ensure that labor demands were met in a timely manner.
- Determined appropriate schedules and made proactive adjustments to meet coverage and service objectives.
Architectural Interior Designer
Sinergama
Santo Domingo
08.2014 - 03.2015
- Created professional presentations to creatively communicate design intent and direction.
- Reviewed drawings and specifications to ensure compliance with building codes and safety regulations.
- Gave clients information about strategies to keep spaces fresh and inviting.
- Developed color palettes that complemented overall design aesthetic.
- Developed interior design concepts and prepared interior systems and finishes.
- Advised client on space planning, layout and use of furnishings or equipment.
- Developed and presented detailed plans for interior design projects to clients.
- Created 3D models of interior spaces using CAD software.
Education
Bachelor of Arts - Architecture
PUCMM
Santiago09-2012
Colegio De La Salle
Santiago06-2006
Skills
- Industry awareness
- Deadline oriented
- Sales support
- Order processing expertise
- Data entry proficiency
- Supply chain
- Teamwork orientation
Certification
- Capex, Escuela de Gerentes
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Order Entry Supervisor
Jostens
05.2022 - Current
Workforce Real Time Analyst
Data Vimenca
04.2015 - 05.2021
Architectural Interior Designer
Sinergama
08.2014 - 03.2015
Bachelor of Arts - Architecture
PUCMM
Colegio De La Salle
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