Anthony Manzanillo Soto

• Responded to customer requests for products, services, and company information.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization.