Angel Jose D'Oleo Montero
Customer Service Agent
Santo Domingo
Summary
Customer service agent with experience in client support, problem-solving, and complaint handling. Capable of providing excellent customer service and ensuring client satisfaction at all times.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Customer Service Agent
Broadway Customer Support
04.2024 - 08.2025
- Assisted customers in resolving debt-related concerns and finding financial solutions.
- Maintained high levels of professionalism and empathy during customer interactions.
Customer Service Agent
Teleperformance
04.2022 - 03.2024
- Responded to customer inquiries about orders and resolved issues promptly.
- Delivered excellent service to ensure customer satisfaction.
Technical Support and Sales Agent
Teknopolis
09.2019 - 02.2022
- Provided technical support to customers, addressing and solving issues efficiently.
- Assisted in sales, ensuring customers received the best solutions for their needs.
Education
High School -
Instituto Tecnológico Fabio Amable Mota
05.2001 -
Skills
Customer service
Call control
Decision-making
Information verification
Additional Information
References
- Rodolfo Bertoli
Manager at Teknopolis
Phone: 809-307-3570 - Simon Carmona
Supervisor at Teleperformance
Phone: 829-585-9432 - Arianna Ogando
Manager at Broadway Customer Support
Phone: 829-265-4003
Timeline
Customer Service Agent
Broadway Customer Support
04.2024 - 08.2025
Customer Service Agent
Teleperformance
04.2022 - 03.2024
Technical Support and Sales Agent
Teknopolis
09.2019 - 02.2022
High School -
Instituto Tecnológico Fabio Amable Mota
05.2001 -