Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Angel Jose D'Oleo Montero

Customer Service Agent
Santo Domingo

Summary

Customer service agent with experience in client support, problem-solving, and complaint handling. Capable of providing excellent customer service and ensuring client satisfaction at all times.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Customer Service Agent

Broadway Customer Support
04.2024 - 08.2025
  • Assisted customers in resolving debt-related concerns and finding financial solutions.
  • Maintained high levels of professionalism and empathy during customer interactions.

Customer Service Agent

Teleperformance
04.2022 - 03.2024
  • Responded to customer inquiries about orders and resolved issues promptly.
  • Delivered excellent service to ensure customer satisfaction.

Technical Support and Sales Agent

Teknopolis
09.2019 - 02.2022
  • Provided technical support to customers, addressing and solving issues efficiently.
  • Assisted in sales, ensuring customers received the best solutions for their needs.

Education

High School -

Instituto Tecnológico Fabio Amable Mota
05.2001 -

Skills

    Customer service

    Call control

    Decision-making

    Information verification

Additional Information

References

  • Rodolfo Bertoli
    Manager at Teknopolis
    Phone: 809-307-3570
  • Simon Carmona
    Supervisor at Teleperformance
    Phone: 829-585-9432
  • Arianna Ogando
    Manager at Broadway Customer Support
    Phone: 829-265-4003

Timeline

Customer Service Agent

Broadway Customer Support
04.2024 - 08.2025

Customer Service Agent

Teleperformance
04.2022 - 03.2024

Technical Support and Sales Agent

Teknopolis
09.2019 - 02.2022

High School -

Instituto Tecnológico Fabio Amable Mota
05.2001 -

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Angel Jose D'Oleo MonteroCustomer Service Agent