Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelina jimenez

Student
Calle Sanchez 40, Sector 30 De Mayo, Santo Domingo

Summary

Dynamic negotiator with a proven track record at Hired Experts, adept at crafting strategies that enhance revenue and client satisfaction. Skilled in active listening and proposal drafting, I excel in building rapport and resolving conflicts, ensuring positive outcomes and strong business relationships. Committed to mentoring others and fostering collaborative environments.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Negotiator

Hired Experts
10.2023 - Current
  • Managed high-pressure situations effectively, resulting in mutually beneficial agreements between parties.
  • Resolved conflicts efficiently through mediation techniques, promoting positive working relationships among stakeholders.
  • Developed comprehensive negotiation strategies for complex deals, leading to increased revenue and client satisfaction.
  • Facilitated dispute resolution between parties when necessary, preserving valuable business relationships without compromising company interests.
  • Mentored junior negotiators, sharing best practices for successful deal making and relationship building.
  • Achieved successful negotiation outcomes by employing effective communication and active listening skills.

Lifeguard

Hotel Hershey
05.2023 - 08.2023
  • Responded to emergency situations in a timely, efficient manner.
  • Attentively monitored swimmers to identify distress.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Agent Services Representative

Amiko
08.2021 - 05.2023
  • Acted as a liaison between multiple departments, facilitating efficient information exchange crucial for delivering exceptional customer experiences.
  • Enrolled and sold products and services via inbound phone calls, email and chat.
  • Provided comprehensive support to agents, ensuring a high level of productivity and success.
  • Delivered world-class customer service to internal and external customers.
  • Delivered exceptional customer service through active listening and problem-solving techniques.

Education

No Degree - Software Engineering

Universidad Adventista Dominicana
C. Luis F Thomen 303, Santo Domingo
05.2001 -

Skills

Influencing skills

Open-mindedness

Building rapport

Assertiveness

Active learning

Self-awareness

Active listening

Multitasking Abilities

Professionalism

Proposal drafting

Timeline

Negotiator

Hired Experts
10.2023 - Current

Lifeguard

Hotel Hershey
05.2023 - 08.2023

Agent Services Representative

Amiko
08.2021 - 05.2023

No Degree - Software Engineering

Universidad Adventista Dominicana
05.2001 -

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