Mark W. Terry
Fort Wayne
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
12
12
years of professional experience
Work History
Administrative Assistant and Security Officer
Aging and In Home Services
09.2019 - 06.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service
- Handled confidential documents in an organized fashion according to established protocol
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations
- Monitored surveillance cameras and responded to suspicious activity
- Checked for safety hazards and took corrective action when necessary
- Enforced access control measures in accordance with established procedures
- Responded to alarms and conducted investigations as required
Quality Control and Boat Technician
Brunswick Operations
10.2012 - 09.2019
- Performed quality control checks on all orders before shipment
- Conducted quality control tests to verify accuracy of results
- Inspected packages prior to shipment for quality control purposes
- Implemented quality control measures throughout the production process
- Inspected civil works for accuracy, completeness, and quality control
- Ensured adherence to company policies regarding quality control standards
- Adhered strictly to quality control guidelines throughout production
- Inspected boats for damage or deficiencies to ensure safety standards were met
- Maintained records of work performed on each vessel
Education
Laborer's Union Trade School -
Laborer's Union Trade School
Fort Wayne, IN01.2002
High School Diploma -
Northrop Highschool
Fort Wayne, IN05.1992
Skills
- Data Entry
- Office Administration
- Information Security
- Invoice Processing
- Document Control
- Project Planning
- Multi-Line Phone Systems
- Customer Service
Timeline
Administrative Assistant and Security Officer
Aging and In Home Services
09.2019 - 06.2024
Quality Control and Boat Technician
Brunswick Operations
10.2012 - 09.2019
High School Diploma -
Northrop Highschool
Laborer's Union Trade School -
Laborer's Union Trade School
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