Company Overview: Company website: https://www.hilton.com/en/
Company website: https://www.hilton.com/en/
Customer Service Representative
Capital One
01.2014 - 06.2018
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.
Education
University/School Name - Medicine
Autonomous University Of Santo Domingo
08.2013 - 10.2024
Skills
Spanish
English
Program Manager
Office
Internet
advanced Excel
Skills for Success
Spelling and Writing
Skills Qualifications
Fluent, Advanced, Program Manager Office, Internet, Advanced Excel, Skills for Success, Spelling and Writing, Program Manager, Office, Internet and Fingering, Excel Advanced, Supervision Fundamentals, Presentation Manager, Internet and Website Design, Human Relationship and Attention to the client, Quality and Productivity, 5S technique, Warehouse assistant
Interests
Hardworking, Responsible, Good communication skills, Fast learner, Ability to work on team, Initiative, Motivation, Proactive, Open-minded, Mental agility, Manual dexterity, Music (listen to), Playing Basketball, Playing Video Game