Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Anderson Valerio Nunez

Anderson Valerio Nunez

Languages teacher and customer service rep
Santiago,Santiago

Summary

Reliable language graduate and tech-savvy individual with more than three years of customer service background, I have honed my skills in bar management, cash handling, and managing customer pressure. In addition to my professional experience in language teaching, I am studying the exciting world of blockchain technology and digital assets.

Overview

6
6
years of professional experience

Work History

English Teacher

Cherylin Colbas-A Place for hope
01.2014 - 05.2015
  • Prepared and implemented lesson plans covering required course topics.

Bartender

Suzen Carter – USA
01.2015 - 01.2016

* Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Bar Manager

Cockatoo portuguese restaurant
05.2016 - 08.2016
  • Closed out cash register and prepared cashier report at close of business.

Bar Manager

Brad Carter
05.2017 - 08.2017
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Customer Service Representative

Call Services, inc and H2O wireless
10.2018 - 11.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Rep

Allstate Insurance Company
01.2020 - 03.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Specialist

Bath & Body Works
08.2021 - 10.2022

* Took payment information and other pertinent information such as addresses and phone numbers to place orders.

Education

Bachelor of Arts - Language Arts Teacher Education

Universidad Tecnológica De Santiago
Santiago, DR
03.2021

English Course - English Language And Literature

John F. Kennedy Institute of Languages
Santiago, RD
06.2013

Russian Language Technical Course -

A Y D Languages
Santiago, DR
02.2018

Esperanto Language - Languages

French Alliance
Santiago, DR
09.2018

No Degree - Tourism And Travel Management

ESTESADO
Santiago, DR
2014

No Degree - Blockchain Technology

Binance Academy
Remote
01.2023

No Degree - Digital Assets

Udemy
Remote
12.2023

Skills

Customer Service and Assistance

  • Interpretation and Translation Services
  • Clear Communication Skills
  • Order and Refund Processing
  • Computer savvy
  • Microsoft package savvy

Understanding of blockchain technology

  • Knowledge of cryptography
  • Knowledge of smart contracts

Languages

Spanish
Native language
English
Advanced
C1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Customer Service Specialist

Bath & Body Works
08.2021 - 10.2022

Customer Service Rep

Allstate Insurance Company
01.2020 - 03.2021

Customer Service Representative

Call Services, inc and H2O wireless
10.2018 - 11.2019

Bar Manager

Brad Carter
05.2017 - 08.2017

Bar Manager

Cockatoo portuguese restaurant
05.2016 - 08.2016

Bartender

Suzen Carter – USA
01.2015 - 01.2016

English Teacher

Cherylin Colbas-A Place for hope
01.2014 - 05.2015

Bachelor of Arts - Language Arts Teacher Education

Universidad Tecnológica De Santiago

English Course - English Language And Literature

John F. Kennedy Institute of Languages

Russian Language Technical Course -

A Y D Languages

Esperanto Language - Languages

French Alliance

No Degree - Tourism And Travel Management

ESTESADO

No Degree - Blockchain Technology

Binance Academy

No Degree - Digital Assets

Udemy
Anderson Valerio NunezLanguages teacher and customer service rep