Anderdson Pérez Mejía
San Cristóbal,01
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Teleperformance
Agent - HealthCare Specialist
11.2022 - 03.2024
- Assisted in checking patient's insurance eligibility prior to their appointment.
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
Santander Advisor
NS Outsourcing
03.2024 - Current
- Collaborated with other departments within the bank to provide quality service to clients.
- Handled customer inquiries in a timely manner while providing accurate information about banking services and products.
- Built relationships with customers by providing excellent customer service.
Education
High School -
Loyola Polytechnic Institute
English -
Loyola Language School
Software Engineering -
Unicaribe
Skills
- Excel
- Technical knowledge of the Santander Product
- Excellent communication skills
- Empathy and listening skills
- Adaptability and flexibility
- Analytical skills
- Friendly, Positive Attitude
- Software Proficiency
- English language fluency
- Exceptional customer service
- Healthcare Customer Service
References
- Roberto Marte, 829-506-4195
- Yosanna Bernabe, 849-852-8987
- Joan Corporan, 829-559-1811
Timeline
Santander Advisor
NS Outsourcing
03.2024 - Current
Teleperformance
Agent - HealthCare Specialist
11.2022 - 03.2024
High School -
Loyola Polytechnic Institute
English -
Loyola Language School
Software Engineering -
Unicaribe
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