Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Ana Cruz

Santiago,25

Overview

14
14
years of professional experience

Work History

Bookkeeper

ReQuest Services LLC
Vegas, NV
10.2024 - Current
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows using QuickBooks.
  • Reconciled intercompany accounts on a regular basis.
  • Maintained confidentiality of sensitive financial information at all times.
  • Monitored accounts to ensure accounts are up to date.

AppFolio Manager /Executive Assistant/Accounting Assistant

The Homequest Group LLC
St Louis, MO
04.2016 - Current
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.
  • Facilitated communication between different departments within organization.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Managed payroll processing for staff members.
  • Reconciled intercompany accounts on a regular basis.
  • Processed accounts payable and receivable transactions.
  • Ensured accuracy in all accounting entries and records.
  • Developed internal control procedures to ensure accurate recordkeeping.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Maintained and reconciled general ledger accounts.
  • Generated invoices for clients and tracked payments received from customers.
  • Conducted monthly bank reconciliations.
  • Performed account analysis as required by management.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Utilized accounting software to streamline bookkeeping processes, increasing efficiency.

Property Manager Assistant/ AP/AR

Ventura Management LLC
Atlanta, GA
01.2011 - 09.2024
  • Monitored compliance with applicable laws including fair housing regulations.
  • Assisted in creating budgets for each property based on projected income and expenses.
  • Maintained positive relationships with tenants by responding promptly to inquiries and requests.
  • Organized community events such as open houses and tenant appreciation days.
  • Processed incoming payments from tenants in a timely manner.
  • Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
  • Prepared invoices for payment processing according to company policies.
  • Coordinated with contractors to ensure timely completion of repairs or renovations.
  • Updated tenant records and maintained accurate files for all tenants.
  • Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
  • Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
  • Responded quickly to emergency situations involving tenants or properties.
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Scheduled maintenance calls.
  • Built relationships with service vendors and submitted associated billing statements.
  • Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Handled resident complaints and expedited maintenance requests.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Performed bank reconciliations on assigned accounts in order to maintain accurate financial records.
  • Reconciled accounts payable transactions.
  • Managed corporate credit card program including issuing cards, reconciling statements, tracking expenses.
  • Generated 1099 forms for all applicable vendors.
  • Researched invoice disputes and discrepancies with vendors in order to resolve issues quickly.
  • Processed invoices and payments in a timely manner.
  • Assisted with the implementation of new processes in order to improve efficiency within the department.
  • Prepared checks for signature on a daily basis or as needed per vendors' requirements.
  • Matched invoices with purchase orders, audited for discrepancies, and coded each according to general ledger standards.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Education

Some College (No Degree) - Business Administration /Psicology Student

UTESA
Santiago, Dominican Republic

Skills

  • Quickbooks
  • A/P and A/R
  • Vendor management
  • Bookkeeping
  • Bookkeeping software
  • Accounts payable
  • Expense tracking
  • General ledger entries
  • Bank reconciliation
  • Accounts receivable
  • Financial recordkeeping

Affiliations

  • Dancing
  • Singing

Languages

Spanish
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Bookkeeper

ReQuest Services LLC
10.2024 - Current

AppFolio Manager /Executive Assistant/Accounting Assistant

The Homequest Group LLC
04.2016 - Current

Property Manager Assistant/ AP/AR

Ventura Management LLC
01.2011 - 09.2024

Some College (No Degree) - Business Administration /Psicology Student

UTESA

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Ana Cruz