Ana Cruz
Santiago,25
Overview
14
14
years of professional experience
Work History
Bookkeeper
ReQuest Services LLC
Vegas, NV
10.2024 - Current
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows using QuickBooks.
- Reconciled intercompany accounts on a regular basis.
- Maintained confidentiality of sensitive financial information at all times.
- Monitored accounts to ensure accounts are up to date.
AppFolio Manager /Executive Assistant/Accounting Assistant
The Homequest Group LLC
St Louis, MO
04.2016 - Current
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Developed effective filing systems for easy retrieval of information when needed.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Facilitated communication between different departments within organization.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Managed payroll processing for staff members.
- Reconciled intercompany accounts on a regular basis.
- Processed accounts payable and receivable transactions.
- Ensured accuracy in all accounting entries and records.
- Developed internal control procedures to ensure accurate recordkeeping.
- Resolved billing discrepancies with vendors or customers promptly.
- Maintained and reconciled general ledger accounts.
- Generated invoices for clients and tracked payments received from customers.
- Conducted monthly bank reconciliations.
- Performed account analysis as required by management.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
Property Manager Assistant/ AP/AR
Ventura Management LLC
Atlanta, GA
01.2011 - 09.2024
- Monitored compliance with applicable laws including fair housing regulations.
- Assisted in creating budgets for each property based on projected income and expenses.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Organized community events such as open houses and tenant appreciation days.
- Processed incoming payments from tenants in a timely manner.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
- Prepared invoices for payment processing according to company policies.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Updated tenant records and maintained accurate files for all tenants.
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
- Responded quickly to emergency situations involving tenants or properties.
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Scheduled maintenance calls.
- Built relationships with service vendors and submitted associated billing statements.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Handled resident complaints and expedited maintenance requests.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Collected monthly assessments, rental fees, deposits and payments.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Performed bank reconciliations on assigned accounts in order to maintain accurate financial records.
- Reconciled accounts payable transactions.
- Managed corporate credit card program including issuing cards, reconciling statements, tracking expenses.
- Generated 1099 forms for all applicable vendors.
- Researched invoice disputes and discrepancies with vendors in order to resolve issues quickly.
- Processed invoices and payments in a timely manner.
- Assisted with the implementation of new processes in order to improve efficiency within the department.
- Prepared checks for signature on a daily basis or as needed per vendors' requirements.
- Matched invoices with purchase orders, audited for discrepancies, and coded each according to general ledger standards.
- Prepared and updated vendor files, tax documents and insurance information.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Education
Some College (No Degree) - Business Administration /Psicology Student
UTESA
Santiago, Dominican RepublicSkills
- Quickbooks
- A/P and A/R
- Vendor management
- Bookkeeping
- Bookkeeping software
- Accounts payable
- Expense tracking
- General ledger entries
- Bank reconciliation
- Accounts receivable
- Financial recordkeeping
Affiliations
- Dancing
- Singing
Languages
Spanish
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Bookkeeper
ReQuest Services LLC
10.2024 - Current
AppFolio Manager /Executive Assistant/Accounting Assistant
The Homequest Group LLC
04.2016 - Current
Property Manager Assistant/ AP/AR
Ventura Management LLC
01.2011 - 09.2024
Some College (No Degree) - Business Administration /Psicology Student
UTESA