Ambar Colon

staff supervision as indicated by my managerial role with "Klean-x rd.

i checked the machines to maintain it in a good condition and care about the employee security and make sure that all the tasks at the end of the day be all done. And updated everything for the next workday.

All the different area has one or 2 people to clean and i teach them how clean the different area with a approximated time work, and also guide how to have a good behavior the job environment.

• Devised processes to boost long-term business success and increase profit levels
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance
• Identified and resolved unauthorized, unsafe or ineffective practices
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
• Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards
• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings
• Communicated with staff, patients and healthcare providers to encourage highest quality of service
• Assisted in recruiting, hiring and training of team members
• Demonstrated exceptional knowledge of process optimization in relation to profit and loss
• Collaborated with assistant managers to open and close office, handle large transactions and manage inventory

Supervisor of operation.

Customer Service Representative.

Teaching English for bagginess and new learning.

Executive Secretary.

Teaching English for bagginess and new learning.

• Supported student teachers by mentoring on classroom management, lesson planning and activity organization.

Supervisor of operation.

• Piloted program to address proposed state subject area competencies and standards
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Developed team communications and information for meetings
• Led projects and analyzed data to identify opportunities for improvement
• Demonstrated respect, friendliness and willingness to help wherever needed
• Resolved problems, improved operations and provided exceptional service
• Prepared variety of different written communications, reports and documents to ensure smooth operations
• Increased customer satisfaction by resolving Cleaning issues
• Exceeded goals through effective task prioritization and great work ethic
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

• Costumer Service representative, troubleshooting phones, selling and making payment in the same position i work under pressure and with very angry customers there.
  checking area on internet to see the phone connectivity and service and checking the phone and troubleshooting them and make them work good.
  checking orders and making order for new phone or replacement and making the customer happy delivering a good customer service as much as i can.
  also breaking down bills and reading all the details for the customer when they do not understand their bills amount.
• Provided primary customer support to internal and external customers
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Responded to customer requests for products, services and company information
• Cultivated customer loyalty, promoted repeat business and improved sales
• Answered constant flow of customer calls with minimal wait times
• Answered customer telephone calls promptly to avoid on-hold wait times
• Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
• Developed community reputation through commitment to customer satisfaction and strong client relationships
• Recommended products to customers, thoroughly explaining details
• Evaluated account and service histories to identify trends, using data to mitigate future issues
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
• Offered advice and assistance to customers, paying attention to special needs or wants