Amanda Martin
Vilonia,AR
Summary
Dynamic professional with a proven track record in client relations and office administration at On Call Tire. Streamlined front desk operations, significantly enhancing efficiency through strong organizational and multitasking skills. Expertise in telephone communication and data entry, ensuring seamless client interactions and precise record-keeping.
Overview
2026
2026
years of professional experience
Work History
Receptionist
On Call Tire
Mayflower, AR
02.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Daycare Worker
Kids Academy
North Little Rock, AR
2010 - 2016
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
Education
Dental Assistant - Dental Hygiene
Paramount Dental
Jacksonville Ar04.2016
Skills
- Organizational skills
- Time management
- Telephone communication
- Data entry
- Verbal and written communication
- Client relations
- Appointment scheduling
- Client greeting and seating
- Office administration
- File management
- Mail handling
- Multi-line telephone operation
- Document management
- Clerical support
- Calendar management
- Typing proficiency
- Service orientation
- Bookkeeping
- Information security
Timeline
Receptionist
On Call Tire
02.2021 - Current
Daycare Worker
Kids Academy
2010 - 2016
Dental Assistant - Dental Hygiene
Paramount Dental