Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Coreprofiencies
Timeline
Generic

Alicia Sena

Santo Domingo,Dominican Republic

Summary

I am a Senior QA Engineer with extensive experience leading teams and ensuring software quality. I have deep expertise in the entire Software Development Life Cycle (SDLC), from refining requirements to testing both web and mobile applications, particularly in React Native environments. My experience spans a wide range of testing methodologies, including functional, system, integration, acceptance, black-box, regression, usability, and unit testing. I have successfully managed QA teams of up to 10 professionals, establishing KPIs, overseeing testing cycles, and driving continuous improvements. I am well-versed in Agile and CI/CD frameworks, ensuring the efficient delivery of high-quality code and products that meet functional and usability standards. Whether working with local or international teams, I consistently strive to optimize processes and ensure exceptional product quality.

Overview

14
14
years of professional experience

Work History

Senior Software QA Engineer

FullStackLabs
Texas, United States
10.2022 - 10.2024
  • Collaborate closely with the development team to integrate manual testing checkpoints within the CI/CD pipeline workflow, ensuring high-quality code that meets all functional and usability requirements before deployment
  • Develop and execute comprehensive test plans, managing all aspects of the testing process, including test API integrations between the app and backend to ensure data consistency
  • Played a key role in reducing bug rates by 15%, improving the overall product quality
  • Worked hand in hand with the Product Management team to clarify requirements and ensure smooth communication between teams

Quality Assurance Project Manager

NewTech
Santo Domingo, Dominican Republic
01.2020 - 01.2022
  • Led testing efforts for large-scale IT projects, including system integration testing for Verizon, ensuring the seamless transition of projects into production
  • Developed test strategies and plans, overseeing the execution of test cycles, and managing team schedules
  • Improved project delivery by reducing production issues by 20% through rigorous testing and quality assurance processes
  • Collaborated with stakeholders to align project goals with business needs and ensured all specifications were met before release

Financial Reporting Specialist

KPMG
Santo Domingo, Dominican Republic
01.2018 - 01.2020
  • Ensured the accuracy of financial reports by conducting thorough testing and assessments
  • Reported and resolved issues quickly, supporting process improvements across the department

Account Coordinator & Internal Quality Auditor

Theorem
Santo Domingo, Dominican Republic
01.2015 - 01.2018
  • Managed creative testing projects, coordinating teams and resources to deliver on-time, high-quality results
  • Led internal audits, making sure processes were up to standard and recommending improvements to enhance efficiency and quality
  • Developed and delivered training programs to keep the team updated on quality policies and best practices

Quality Analyst

01.2011 - 01.2015
  • Coordinate teamwork, coaching, mentoring and support Quality Lead
  • Test and verify digital advertising such as webpages, banners, and processes according to each client specification, to detect failures and process solutions, to ensure that products tested are released with zero abnormalities
  • Create and support test documentation (test plan, test cases, checklists, test reports)
  • Keep reports of the tasks performed during the testing activities

Education

Foundations of Project Management -

Coursera
true
02-2025

Business Analysis Fundamentals -

Udemy
09-2024

Agile Scrum Fundamentals -

Udemy
03-2024

Bachelor’s degree - Advertising

Universidad Autonoma De Santo Domingo (UASD)
Dominican Republic
01.2016

Certified Lead Auditor ISO-9001-2015 -

Open
07-2015

Total Quality -

Infotep
05-2015

Skills

  • JIRA
  • Asana
  • Confluence
  • GitHub
  • Jenkins Xray
  • QTest
  • TestRail
  • Browser Developer Tools
  • Android Studio
  • Xcode
  • Figma
  • Reactotron
  • Flipper
  • Testflight
  • Postman
  • BrowserStack
  • Visual Studio Code
  • Salesforce

Accomplishments

  • Reduced bug rates by 10-15% through the introduction of enhanced test coverage and defect tracking processes.
  • Led a QA team that contributed to a 10-20% reduction in production incidents, improving product stability.
  • Spearheaded process improvements that reduced testing execution times by 15% without compromising quality.

Coreprofiencies

  • Team Leadership & Collaboration: Managed and mentored QA teams, driving collaboration across local and international groups to ensure high-quality project delivery.
  • Comprehensive Testing: Hands-on experience with various testing types, including functional, regression, unit, system, integration, black-box, and usability testing, as well as facilitating User Acceptance Testing (UAT) for web and mobile applications.
  • Process Improvement & Auditing: Led internal audits, implemented continuous improvements, and streamlined QA processes to enhance efficiency and product quality.
  • Agile & Project Management: Experienced in working within Agile frameworks to manage sprints, collaborate with cross-functional teams, and integrate manual testing within CI/CD pipelines to ensure project goals are met.
  • Multilingual Communication: Fluent in Spanish (Native) English (C1) and French (B2), which helps when working with international teams and clients.

Timeline

Senior Software QA Engineer

FullStackLabs
10.2022 - 10.2024

Quality Assurance Project Manager

NewTech
01.2020 - 01.2022

Financial Reporting Specialist

KPMG
01.2018 - 01.2020

Account Coordinator & Internal Quality Auditor

Theorem
01.2015 - 01.2018

Quality Analyst

01.2011 - 01.2015

Foundations of Project Management -

Coursera

Business Analysis Fundamentals -

Udemy

Agile Scrum Fundamentals -

Udemy

Bachelor’s degree - Advertising

Universidad Autonoma De Santo Domingo (UASD)

Certified Lead Auditor ISO-9001-2015 -

Open

Total Quality -

Infotep

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