Customer Service Agent
On-call.Rd
Santo Domingo, 01
01.2025 - Current
- Reviewed customer feedback to improve satisfaction rates and make improvements to product development.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Provided accurate information regarding product specifications and pricing.
- Performed administrative duties such as data entry, filing, and record keeping.
- Answered incoming calls promptly while providing exceptional customer service.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Collaborated with internal teams to identify upselling opportunities or methods to remove roadblocks.