
Customer Service Representative with a track record of enhancing customer satisfaction and loyalty at OutPLEX. Expert in managing high-stress situations and complex projects, demonstrating exceptional problem-solving abilities and computer proficiency. Skilled in active listening and technical support, consistently achieving organizational goals through strategic planning and resource allocation.
Customer Service
Active Listening
Product Knowledge
Call Management
Problem-solving abilities
Customer Relations
Computer Proficiency
Live chat support
Technical Support
Microsoft Office Suite
Sales expertise