Abdias Augustin
Puerto Plata
Summary
Dynamic professional with a proven track record at INVERSIONES SGCB S.R.L, excelling in fast-paced environments and demonstrating exceptional communication and problem-solving skills. Adept at enhancing customer service and collaboration, with a history of securing cost-effective solutions and optimizing operational efficiency. Showcases a blend of technical expertise and interpersonal abilities, driving positive outcomes and team success.
Overview
20
20
years of professional experience
Work History
INVERSIONES SGCB S.R.L
Customer Service Department
CALLE San Felipe #26, Puerto Plata, Dominican Rep.
08.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
GRAN BAHIA PRINCIPE SAN JUAN
Receptionist And Staff
Gaspar Hernandez, Dominican Republic
12.2010 - 11.2016
- Ensured data security and integrity by implementing robust backup and recovery strategies for the SAN infrastructure.
- FileAccess speeds were improved by optimizing LUN configurations based on application requirements and system specifications.
- Supported business continuity planning efforts, contributing essential expertise on SAN administration tasks and requirements.
- Enhanced storage performance by implementing SAN optimization techniques.
COLEGIO MENIQUE DE RIO SAN JUAN
Teaching English / French / Spanish
Rio San Juan , Maria Trinidad Sachez
09.2008 - 10.2010
- Collaborated with IT teams to ensure seamless integration of new systems into the existing SAN environment.
- Reduced downtime for critical applications by performing routine maintenance and troubleshooting of SAN infrastructure.
- Handled incident response activities following any storage-related issues, including root cause analysis and the implementation of corrective action plans to prevent future occurrences.
- Managed vendor relationships to secure cost-effective solutions for expanding or upgrading the organization''s storage capabilities as needed.
US NAVY MILITARY BASE FOR SECURITY IN HAITI
Translator (French-English-French), Metro Exports
Village Solidarite, Port-au-Prince, Haiti
01.2005 - 08.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Education
M.D. - DOCTOR OF MEDICINE
UNIVERSIDAD TECNOLOGICA DE SANTIAGO ( UTESA)
Santiago De Los Caballeros, Dominican Republic11.2021
High School Diploma -
LICEO MATUTINO ANTORCHA DEL FUTURO
Rio San Juan, Maria Trinidad Sanchez 07.2010
Hotel And Motel Management
COEURS UNIS ECOLE PROFESSIONELLE
Port-au-Prince ,Haiti03.2008
Informatics
COEURS UNIS ECOLE PROFESSIONELLE
Port-au-prince, Haiti04.2006
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Active Listening
Timeline
INVERSIONES SGCB S.R.L
Customer Service Department
08.2023 - 07.2024
GRAN BAHIA PRINCIPE SAN JUAN
Receptionist And Staff
12.2010 - 11.2016
COLEGIO MENIQUE DE RIO SAN JUAN
Teaching English / French / Spanish
09.2008 - 10.2010
US NAVY MILITARY BASE FOR SECURITY IN HAITI
Translator (French-English-French), Metro Exports
01.2005 - 08.2008
M.D. - DOCTOR OF MEDICINE
UNIVERSIDAD TECNOLOGICA DE SANTIAGO ( UTESA)
High School Diploma -
LICEO MATUTINO ANTORCHA DEL FUTURO
Hotel And Motel Management
COEURS UNIS ECOLE PROFESSIONELLE
Informatics
COEURS UNIS ECOLE PROFESSIONELLE