Abdias Augustin
Puerto Plata
Summary
Dynamic professional with a proven track record at INVERSIONES SGCB S.R.L, excelling in fast-paced environments and demonstrating exceptional communication and problem-solving skills. Adept at enhancing customer service and collaboration, with a history of securing cost-effective solutions and optimizing operational efficiency. Showcases a blend of technical expertise and interpersonal abilities, driving positive outcomes and team success.
Overview
20
20
years of professional experience
Work History
INVERSIONES SGCB S.R.L
Customer Service Department
08.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
GRAN BAHIA PRINCIPE SAN JUAN
Receptionist And Staff
12.2010 - 11.2016
- Ensured data security and integrity by implementing robust backup and recovery strategies for the SAN infrastructure.
- FileAccess speeds were improved by optimizing LUN configurations based on application requirements and system specifications.
- Supported business continuity planning efforts, contributing essential expertise on SAN administration tasks and requirements.
- Enhanced storage performance by implementing SAN optimization techniques.
COLEGIO MENIQUE DE RIO SAN JUAN
Teaching English / French / Spanish
09.2008 - 10.2010
- Collaborated with IT teams to ensure seamless integration of new systems into the existing SAN environment.
- Reduced downtime for critical applications by performing routine maintenance and troubleshooting of SAN infrastructure.
- Handled incident response activities following any storage-related issues, including root cause analysis and the implementation of corrective action plans to prevent future occurrences.
- Managed vendor relationships to secure cost-effective solutions for expanding or upgrading the organization''s storage capabilities as needed.
US NAVY MILITARY BASE FOR SECURITY IN HAITI
Translator (French-English-French), Metro Exports
01.2005 - 08.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Education
M.D. - DOCTOR OF MEDICINE
UNIVERSIDAD TECNOLOGICA DE SANTIAGO ( UTESA)
Santiago De Los Caballeros, Dominican Republic11.2021
High School Diploma -
LICEO MATUTINO ANTORCHA DEL FUTURO
Rio San Juan, Maria Trinidad Sanchez 07.2010
Hotel And Motel Management
COEURS UNIS ECOLE PROFESSIONELLE
Port-au-Prince ,Haiti03.2008
Informatics
COEURS UNIS ECOLE PROFESSIONELLE
Port-au-prince, Haiti04.2006
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Active Listening
Timeline
INVERSIONES SGCB S.R.L
Customer Service Department
08.2023 - 07.2024
GRAN BAHIA PRINCIPE SAN JUAN
Receptionist And Staff
12.2010 - 11.2016
COLEGIO MENIQUE DE RIO SAN JUAN
Teaching English / French / Spanish
09.2008 - 10.2010
US NAVY MILITARY BASE FOR SECURITY IN HAITI
Translator (French-English-French), Metro Exports
01.2005 - 08.2008
M.D. - DOCTOR OF MEDICINE
UNIVERSIDAD TECNOLOGICA DE SANTIAGO ( UTESA)
High School Diploma -
LICEO MATUTINO ANTORCHA DEL FUTURO
Hotel And Motel Management
COEURS UNIS ECOLE PROFESSIONELLE
Informatics
COEURS UNIS ECOLE PROFESSIONELLE
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